Roofs On Homes A Division Of City 1

Outstanding customer service at a very challenging time! Our house, like so many in Mississauga and the GTA, lost some shingles in the severe wind storm May 4th (2018). My first call was to another roofing company that had built and warrantied our roof, but after a week on standby with no confirmed repair date it was clear that they did not have the resources to meet the high volume and I desperately started calling other roofing companies yesterday, worried that we'd be at the end of a long list. Many voice mail boxes were full, or companies saying that they were not taking more roof repairs at this time. I'm so glad I contacted Roofs on Homes after finding them and their positive reviews on HomeStars. Out of more than a dozen places I contacted, not only were they the FIRST to respond (not counting automatic email replies), they were the ONLY company to respond (yet). Marie at their office called me back within the HOUR, and somehow managed to schedule us in within 24 hours. For my part, I purchased my own shingles to guarantee a match (because I wanted the exact same shingle type and colour) which they could not reasonably do under the circumstances and timeline, but I'm so grateful for their speed and professionalism. The roof is as good as new. Thank you Norm and co. for taking care of this for us. We are happy, and so relieved that our roof is back in order before any potential water/rain damage occurred.