On Christmas Eve, my mother's furnace broke down and required a new motor. As it was late afternoon, we were not hopeful that anyone would want to make a house call. JPS responded to our call right away and were at the house within the hour. The technician, Jin, was remarkable. Unfortunately, because of the age of the furnace (55 years), he was not able to simply replace the motor - he had to modify the mounting shelf to install a different motor and get the furnace working. What should have been a 20 minute job, took him over 2 hours. He was polite, obviously knowledgeable, and more than willing to ensure we received top service - despite the fact that his family was waiting at home to begin Christmas celebrations. My mother, who is 88 years old and lives on her own, called him her Christmas miracle. Thank you Jin and JPS for the fantastic service.
- Approximate cost of services:
- $1,100.00