Jps Furnace & Air Conditioning

Heating & Air Conditioning
124-2331 50 AVE SE Calgary AB T2B 0N1
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Jps Furnace & Air Conditioning
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90%

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Reviews by rating (past 12 months)

Reviews for Jps Furnace & Air Conditioning

Average customer rating:
9.3 10 (28 reviews)

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ShawnW in Calgary
ShawnW in Calgary
1 review Calgary, AB
10/10

Maintenance call for no heat

My furnace cut out during a cold spell in Calgary. I called around and multiple companies told me they wouldn’t be able to come out until the following day. I got a hold of JPS and they came out the same day. Unfortunately it ended up being the motor but JPS had the replacement part in stock and was able to replace it that day. I was offered a maintenance membership that ended up saving me money all said and done which is always nice. The tech that came out seemed very knowledgeable and cleaned up after himself too when the work was done. Definitely happy with the service I received!

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Company Response

Hi Shawn, Thank you for placing your trust in JPS Furnace & Air Conditioning with your Furnace Repair.

We're very happy we were able to get things back in order for you.

On another note I'm glad you took advantage of our Comfort Club, it really is the best way to get more for your money and to have that peace of mind over the following 12 months. Sincerely welcome to the JPS Furnace & Comfort Club family :)

Linda in Calgary
Linda in Calgary
1 review Calgary, AB
10/10

Good

Jps Furnace & Air Conditioning
403-510-1204
915-42 Ave SE
Calgary
AB
T2G 1Z1
CANADA

Good customer service. Fixed a furnace issue promptly and sent someone out again to fix another issue that came up. Will probably use them again for furnace issues in the future

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Company Response

Thank you Linda for trusting JPS Furnace & Air Conditioning with your Furnace Repair. Welcome to the JPS Furnace & Air Conditioning Comfort Club family :)

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace servicing and duct cleaning

Jps Furnace & Air Conditioning
403-510-1204
915-42 Ave SE
Calgary
AB
T2G 1Z1
CANADA

I booked my appointment two weeks advance. The company didn't forget it and let me know a tech will call me day-of informing me of his arrival! A tech called me that morning confirming his arrival in the scheduled time and he arrived on-time. He counted the number of vents and gave me a quote for the work before proceeding so I could decide whether I wanted to proceed or not. He asked if I had any further questions before I wanted to proceed. He provided an estimate of the duration to complete the work and finished right on-time within that estimate. He was very professional and tidy. Upon completion of the job, he thoroughly explained everything to me, allowed me to ask all the questions I had, and asked if I had any more too. He was very professional and polite. While he was working, I had a delivery of two very large and heavy shipments arrive. He stopped his work and asked the delivery person if they needed any help; he moved his equipment so the delivery person could reach my front door and he even helped the delivery person and me carry the heavy boxes into the home. That is above and beyond service and demonstrates the tech's thoughtfulness and consideration for others while working.

The one short-coming was that the tech forgot to remove two small sheets (looked like dryer sheets) off the floor; I found them later. A very small shortcoming, as it takes seconds to pick them off the floor. I'm fully satisfied with this company and will use them again.

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Company Response

Thank you for trusting JPS Furnace & Air Conditioning with your Duct Cleaning. We have addressed your concern with our Tech and he's assured to be extra cautious next time. Welcome to the JPS Furnace & Air Conditioning Comfort Club family!

Shayne in Calgary
Shayne in Calgary
2 reviews Calgary, AB
10/10

Furnace Repair

Hi
I called early in the morning to help with a furnace that had stopped working. The messaging service took the call and said the JPS office would open at 8am and they would call be back. I received a call promptly at 8 and was able to receive a quote and book a repair call the same morning. The technician was running a little late, but I was given a phone call to advise ahead of time. I really appreciated this.

The technician (Alex) was prompt, polite, informative and efficient. He provided me with options and costs and a recommendation that met my needs and budget. He also provided things to consider going forward.

Services were delivered at the quoted cost.

I was very satisfied with the service.

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Company Response

Thank you Shayne, for trusting JPS Furnace & Air Conditioning! Alex is a very experienced technician and we're very pleased he delivered great service as he always does. Take care Shayne, sincerely the JPS Furnace customer service team!!

6542265 in Calgary
6542265 in Calgary
1 review Calgary, AB
0/10

New home furnace

Had new furnace put in, seems to be undersized runs almost full time. Now has stopped and JPS has been out 3 times and still not fixed. They have to order parts in for their main product line. Sitting with my furnace down waiting for parts. I bought hte mid level unit but product is very low quality. Sloppy internal wiring and cheap electronics,

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Company Response

Hi 6542265, Our sincere apologies for the wait, It's not often we receive a 0 star review and prefer not to. We reach all Comfort Club customers within 24 hrs and sometime's diagnosing issues can be challenging, We provide an award winning service and never leave a customer hanging and never charge for any Daikin furnace or air conditioning repairs required. If you purchased a Daikin furnace, you have the best guarantee in Calgary of 12 years parts & labor, Daikin truly is a premium furnace in the market place. If you should still need service please call our 24 hr emergency line at 403-510-1204 and we will guarantee a same day service. Thank you for your patience.

T smith in Calgary
T smith in Calgary
1 review Calgary, AB
8/10

New Furnaces

Good techs work done very quickly. Just a couple of minor items. Sales person high pressure, promised lots but when final contract came their where differents between what he said and the contract wording. Overall good company just ask for final contract before agreeing to the project!

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Company Response

Thank you for choosing JPS Furnace & Air Conditioning, Glad we we're able to sort everything out for you. Enjoy your 12 years peace of mind warranty for many years to come and welcome to the JPS Furnace family.

highrc in Calgary, Alberta Canada T2R0L2
highrc in Calgary, Alberta Canada T2R0L2
1 review Airdrie, AB
10/10

Furnace servicing

Definitely 5 out of 5 amazing service provided. I would highly recommend this company as the service technician that came and serviced our furnace was amazing. I asked numerous questions and he helped me understand our furnace and fixed a small water leak before it became a costly repair. He advised me on our old style barrel roll humidifier that no one uses these days and in the spring will have them replace and install the latest technology one that everyone uses ,but showed me what to do and how to clean it and with what solution. Very very pleased with the service Thank You

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Company Response

Thank you for choosing JPS Furnace & Air Conditioning, we value your trust and business. Were always open if you should need anything anytime at all!! Sincerely the JPS Furnace customer service team!

Rick Sweet in Airdrie
Rick Sweet in Airdrie
2 reviews Airdrie, AB
10/10

Daikin Central Air Installed Today

The team from JPS Furnace & AC, by name of Emilio and Leon, arrived promptly this morning to install my central air. I knew that my home would be a challenge to them, because the power panel was on the opposite side of the house from my furnace room, and my entire lower level is completely drywalled and finished. Emilio did look concerned, he couldn't hide that! But the two of them did an absolutely awesome job installing the complete system in under 7 hours. They did have to make two access holes to track the wiring, but both are inside closets and are now covered smartly.
These guys were extremely polite, efficient and patient answering my questions and concerns and addressing the most minor issues. They cleaned up everything behind them, and you can hardly tell they were in our home.
We are delighted with the install and feel very comfortable waiting for the hot (and smoky) weather next summer. Only regret is that we should have taken care of this last April!
And you couldn't ask for a more comprehensive warranty. Their 12-year Comfort Club gives me 100% peace of mind.

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Company Response

Thank you Rick for placing your trust in us, enjoy your 12 year warranty and welcome to the JPS Furnace family.

Tim in Calgary
Tim in Calgary
1 review Calgary, AB
10/10

Condo air conditioner

The installers where professionals who knew their job and did it very well. I would advise anybody to use Jps to buy install and service you air conditioning system.

Thanks Jps!

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Company Response

Thank you Tim for the opportunity and most important for your trust :) Enjoy your new Daikin central air conditioning system and welcome to the JPS Furnace family!

DennisM
DennisM
2 reviews Calgary, AB
9/10

New furnace installation

The salesperson Peter was very friendly and helpful. Installation crew arrived right on time and finished the job by mid-afternoon. City inspector was impressed by the good job. One star off because I emailed the Field Supervisor with questions and after a week, I still had not heard back from him. But still I would highly recommend this company.

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Company Response

Thank you Dennis for the awesome review, I know our field supervisor is very busy and probably behind schedule, but will make sure he reaches out to you asap! Sincerely the JPS Furnace customer service team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jps Furnace & Air Conditioning

My name is James Strilcic, and I am a certified master journeyman in the furnace and air conditioning field. I started the company with one small van without any air conditioning in it. I was the only employee at the time. In that time frame, I worked really hard and found some great people to help me out along the way and help us get where we are now; we continue to grow and evolve our culture with our great group of full-time employees.

Profit-Sharing
To show our employees just how important they are to the JPS Furnace & Air Conditioning family, we have implemented employee profit sharing. This will give our employees the opportunity to be partial owners of JPS Furnace & Air Conditioning As partial owners, they have a stake in the company’s success and reputation. You can trust our team to go above and beyond in customer service as a result.

In-House Training for Employees
A JPS Furnace & Air Conditioning, we continue to push for the best customer service we can offer and the best quality in products. One of the things we do to ensure quality is perform in-house training. The majority of our employees are trained in-house and with the local trade school, SAIT Polytechnic. We chose SAIT because it is rated the number 1 trade school in North America with the most in-depth and hands-on training.

Ensuring Quality Customer Service
As an owner, I think customer service is brushed aside. It seems to be a fast-paced, “go, go, go” environment and customer service is overlooked. We want to make sure it’s a number one priority, and we want to continuously push for that in our end. That’s why we mandate to give each and every customer the respect, service, and care they deserve. We pride ourselves in knowing who our customers are, what their specific needs are, and anticipating those needs before they are requested. We are a family organization, and we serve families.

JPS Furnace is a Calgary, Cochrane, Chestermere and Airdrie based Furnace Replacement, Furnace Repairs, Furnace Maintenance, Air Conditioning Installation, Air Conditioning Repairs, Air Conditioning Maintenance, Condo Air Conditioning, Duct Cleaning, Humidifier service company.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioners, Humidifiers, Air Purifiers, Air Cleaners.
SERVICES
Furnace Replacement, Furnace Repairs, Furnace Maintenance, Air Conditioning Installation, Air Conditioning Repairs, Air Conditioning Maintenance, Condo Air Conditioning, Duct Cleaning, Humidifiers, Air Purifiers and Cleaners & Hot Water Heaters 12 Years Full Parts & Labor Warranty - Free Estimates - Financing Available
BRANDS
Daikin/ Carrier/ Lennox/ York/ Trane/ Goodman/ Amana/ Coleman
STYLES
Furnace / Air Conditioning
SPECIALITIES
We offer 24/7 365 Days a year emergency service!
WEBSITE
http://www.jpsfurnace.ca/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
20
RETURN POLICY
2 years on repair parts
PAYMENT METHOD
Cash, Cheque ,Visa, Mastercard,
LICENSES
Certified
MEMBERSHIPS
Comfort Club
LIABILITY INSURANCE
Yes
DIPLOMAS
Sait Polytechnic
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Call for pricing
BONDED
Yes
PROJECT RATE
Call for pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 Years Parts & Labor
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.