They did what they were asked to do. Unfortunately, someone else suggested to me what needed to be changed and I asked them to change that part. The plumbers went ahead and changed the part as I asked them to. I wish they had first done an assessment of the problem to ensure that what I was told was in fact the problem. I wanted the part that they had taken off but they took it with them. Had some issues with the cost and follow up.
- Approximate cost of services:
- $600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
As the review stated above. We Did What We Were Asked. Order in a part that the customer specified. Installed it as asked. The problem was not fixed with her boiler. Her heating guy suggested for a plumber to install the valve. the customer then asked for her money back. We had to order the part in. She also suggested we should charge $35 per hour like her old plumber. We later refunded her part of her money back to settle the issue, we then received this review. Totally unfair.