Reliance Home Comfort

Woke up to a cold house and called reliance. The lady said "hey this is your lucky day! Bill came within 3 hours to fix it. I was excited! Buy a lottery ticket she said! Bill came and he was great but after a quick look with his scope told me I need a new furnace. Well, that sucks!!! Jason came that same day and was very knowledgeable in which furnace would be best for my 130 year old house. (furnace wasn't that old, just the house). I was his last appointment of the day. The following morning at 8.30 the new furnace was being installed and was up and running by noon. The guys that came were also great. I told them I did not want a nest thermostat and they searched the van for a good old fashioned no bells and whistles thermostat for me. The entire experience, although a bummer, was very good with all representatives I dealt with. I liked Jason the best because he was also helpful telling me that a 2 point tinfoil hat might be better than 1 point tinfoil hat. A good sense of humour is always a plus for me when I would rather pout about spending that much money when I thought it would just be fixed. Thanks Jason!