I rarely post reviews, but I was so delighted with the service that I received, that I wanted to post something here.
The electrician came and installed a new circuit for my fridge and microwave. After that happened, I started to have intermittent problems where the microwave tripped the circuit breaker.
I emailed the company to tell them about this, fully expecting that they would tell me the problem is probably the microwave, and I should replace it. Instead, they offered to send someone over the very next day to double-check the circuit. He did, and installed a new switch, free of charge. The problem started happening again, and I emailed again.
Again, I expected him to tell me it's definitely your microwave, you should replace it. But they sent the electrician again, again at no charge. He triple checked all his work, and finally suggested I should replace the microwave. I did. Everything was fine after that.
I'm amazed that they put so much work and care and attention into a problem that they could have easily (and correctly) passed off as being not their fault.
Everyone there was amazing to deal with: helpful, prompt, and remarkably diligent. This is one of the most excellent experiences I've had with any service professional in a long time.
- Approximate cost of services: