Communication was an issue right from the start and especially after we paid deposit
Finishing touches on window install were average at best and site clean up was poor
Will not be recommending Clera to anybody
Doug Bright
- Approximate cost of services:
- $6,500.00
- Company Response
Hello Doug,
Thank you for taking the time to share your experience with us. Even a less than happy report is appreciated so we can make changes. We would like to apologize for the problems that you experienced throughout the course of your window project. Please know that we take customer satisfaction seriously and we are glad to hear from you. Your feedback will allow us to resolve problems that occur and help us to improve our services. We're proud that you selected our company as your service provider and we'd like the opportunity to resolve your concerns and earn your continued trust. Your local branch manager has been informed and he will contact you soon to address your dissatisfaction.
We apologize again and thank you for your business.