Had a furnace and hot water tank installed in 2014. The company did not pull a permit to do the work and have not been helpful when this was brought to their attention while I am selling my home, which has become a major debacle. Secondly, Salesman at the time told me that a humidifier was included, but when it wasn't installed and brought to his attention, he scheduled a time to do this. No one showed up. Then it was stated that the humidifier is not on the contract and there was nothing he could do. Customer service is frustrating, no one can provide answers and just get transferred to different departments. Would never use this company again.
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- Company Response
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