On Side Restoration Services Ltd.

Fire & Water Damage Restoration
3157 Grandview Hwy Vancouver BC V5M 2E9
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Private User
Private User
Private User reviews Prince George, BC
0/10

Want a 2 month project to take 8?

This company was a disaster from the start. A small reno that should have taken no more than 2 months ended up taking almost 8 months in part because the project manager Steve is completely incompetent. The day to day workers were great, but anytime we would ask for an update or when they were coming to finish we would wait days for Steve to respond and often we would end up messaging him multiple times for an update. If I knew it was going to take them this long I would have done the job myself.

Approximate cost of services:
$20,000.00
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Company Response

Good day. We have viewed your similar feedback on our Facebook page and have forwarded this on to our Prince George Branch Manager, Quality Assurance team, and members of our Senior Leadership group to investigate. You'll also notice that we have commented on Facebook and reached out to you for additional details via direct message. Hoping you can get back to us so we can forward details on to Prince George so everyone is looking at the correct job file. If you would prefer to reach out directly to our Quality Assurance team, they can be reached via email at qualityassurance@onside.ca. Sincerely, On Side Restoration.