Having recently installed a significant amount of hardwood flooring as part of our home renovations project, we contracted Furnace Solutions Heating and Air Conditioning to install a humidifier to upgrade the humidity control. The firm did a good job of installations and we were initially happy with the install until we found that the humidity levels were not at the level required to protect our flooring investment. When we called back to Furnace Solutions, and after a visit to try to get maximum performance from the humidifier, the humidity levels were still not the best. To my surprise the technician (Scott) returned on a service follow-up, with an upgraded humidifier with fan, and installed the upgrade free of charge. When i expressed my appreciation to Scott, he just indicated "we stand by our product that we install and our service, and if either fails, we take the necessary steps to support our client". i wouldn't hesitate to recommend Furnace Solutions to anyone.
- Company Response
Wow! Thank you for the incredible 10 Star HomeStars review! We are so pleased to hear that you have had an authentic Furnace Solutions experience. We pride ourselves on creating an exceptional customer experience and couldn't be more pleased to hear that this is evident to our customers.
Welcome to the Furnace Solutions Family!