I was very happy with the service provided by Ottawa Duct Cleaning! I received an email the day before the scheduled appointment detailing the preparation instructions. The team arrived on time and immediately introduced themselves and explained what they would be doing and answered my questions. They laid down carpets in the house to protect the floors and they took pictures of the ducts and dryer vent before and after. They also told me when they were about to spray the ducts with the disinfectant. They showed me the access points in the ducts that they created and how they were all properly sealed up at completion of the work and they explained that the same access points could be reused next time. All in all a good experience. I wish all contractors operated this way.
- Company Response
Jill, Thank you for the positive feedback. We appreciate you sharing your experience with others on Homestars. It's important to us to ensure we deliver a proper and thorough service. Should you require any additional support, please don't hesitate to reconnect. Sincerely Roger, Jake, Matt, and Spencer