Watermart is the "Rolls-royce" of home water system suppliers! We purchased a water softening system for our home after researching the benefits of having such a system. When we googled "water softening Toronto" Watermart came up on our search and we were impressed by the content of their website. Being the sceptic that I am I also googled "watermart reviews" and the homestar website came up. There were so many glorious reviews from past customers and they seemed to be a very professional business. We decided to inquired about possibly purchasing a system from them. We emailed the company and Donna-marie replied back to us with everything we needed to know about what options were available to us. She was great to deal with and answered all our questions accordingly. After a few days of discussion we decided to install the FLECK water softening system for our home. Donna sent us an estimate and coordinated an appointment with Ken the technician at our earliest convenience. Ken arrived at our house on time and kindly went over the scope of what he was going to to do and how long it was to take to get the job done. Ken was super professional and was very patient answering all our questions and concerns about how the system works and how to maintain it. He worked very efficiently and tidy and before we knew it had the system up and running. He also gave us his business card in case we had any questions in the future. An honorable mention goes out to Hugh who we also spoke to us on the phone when we had questions about purchasing the system. Overall, we were very happy with watermart throughout the entire process and are confident that after you choose them you will be writing a great review about them too for the next lucky customer to see. Keep up the great work guys! Superb company!
- Approximate cost of services:
- $1,600.00
- Company Response
Wow Mark! "Rolls Royce" - what a fantastic complement. Thank you so much for the kudos! I'm glad to hear that you found our website to be helpful. It's a continual work in progress and it's nice to hear that you approve of the direction. I'm also happy to hear that Donna was informative and professional and that Ken was prompt and thorough (and tidy - always something people appreciate). I've passed on your kudos (just like for the others) to Hugh as well - a good guy to deal with in person and over the phone. Thanks so much for taking the time to write such a complimentary review. Please let any of the team know any time if you ever have follow-up questions. Sincerely. Dave, Donna, Ken, Hugh and the rest of the Watermart Team.