Howard Barton in Toronto

I called Fred to arrange a service call and he arrived within one hour. He quickly assessed the furnace (e.g. power supply, connections) and zero-ed in on the pressure switch which was working irregularly. While he didn't have a replacement switch with him, he committed to get and install one the next day. When I said that I would be away the following afternoon, he said that he would return in the morning. Before leaving, he tested the switch at least a dozen times and advised that we leave the thermostat set slightly higher than usual to ensure that, if the switch failed, the house didn't get too cool. He phoned before returning the next morning to advise of his arrival time. He was on-time and quickly installed/tested the new switch. He also completed what other furnace technicians would include in an annual maintenance and cleaning service. This is the second time he has provided service. He has been unfailingly prompt, efficient and courteous. I highly recommend his service.

After an expensive, unsatisfactory repair estimate from the company that installed our A/C unit, I spoke to Fred at Cozy World. He arrived on schedule, quickly diagnosed a faulty brazed connection and completed the repair for a fraction of the other company's estimate. He was pleasant to deal with and thoroughly explained both the problem and the work needed to fix it. We'd recommend him for A/C work and plan to have him service our furnace rather than the company that installed it.