Reviews

10/10

give this company a 10/10 review. Tim and Charn were absolutely a pleasure to work with. They arrived ahead of time (after calling to confirm this was ok) , completed the work in a timely manner, were meticulous in their clean-up and answered all my questions. They were especially attentive to making sure our cats did not get outside during their work. We were having a problem with adequate heat in the basement, but after they were finished, the heat was working well down there. After seeing what they removed from the ducts, it was nice to see the change. We had previously had our furnace and ducts serviced by another company who turned up with a shop vac and charged $10 a vent for cleaning. What a difference! Will absolutely use this company again. Thanks Charn and Tim!!

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Company Response

Liz so glad we could help! We look forward to seeing you again in a few years.

10/10

Just had Greg from The One Carpet Cleaners clean the carpets in our basement. I had done a lot of research looking for a carpet cleaning company to care for our carpets. We have had other cleaners in the past that left us less than satisfied with their cleaning and stain removals and having just had new and expensive carpet installed in the basement, we wanted to ensure it would be cleaned well. After reading so many positive reviews on his service and speaking to Greg on the phone, I was convinced to give One Carpet a try. We couldn't be happier with our choice and Greg"s service! He arrived right on time, and provided us with superior service. I had vacuumed before he arrived (there are cats in our home) and thought I had done a reasonable job, but with Greg's powerful equipment, a lot more hair was brought to the surface. Greg vacuumed up that hair and even raked the carpet after he had finished cleaning to get all residual hair from the carpet. He told me that normally there would be an extra charge for the vacuuming, but refused to charge me and stayed with his quoted price. I found him to be very honest, personable, knowledgeable and one could tell he took great pride in doing a fabulous job. We will certainly use Greg again and will recommend him and his company to others. Thank you Greg!

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Company Response

Thank you so much for your kind words Liz.
It was my absolute pleasure!
Every job is unique in what's required. I simply try my best with every situation.

Best regards,

Greg