Building Long Distance was Easy!
We took possession of our new home in Legacy in November 2017. We had no intention to build when we did as we were going to wait until we were closer to retirement, but we fell in love with the community and the lot which accommodated a walk-out basement. We can't believe how easy it was to work with Trico to build our new house even though we lived 6 hours away. From the start of the process, through color selections, design center visit, lighting, appliances - all accomodated by Trico and building partners to meet our availability. Communication with the Trico sales staff was amazing. Any question we had was answered promptly by email. We were sent color samples in the mail and then followed up with a Skype session to work on color selections and followed up with a visit to confirm. Trico staff sent us pictures and updates by email of the progress on our house construction which was really appreciated. We always knew what phase our house construction was in. We have now had possession for 3 months and the support from Trico for fixing any minor issues has been great. Would highly recommend Trico as they are a first class company. The quality and workmanship in our home is evident and we love our new home!
- Approximate cost of services:
- $587,000.00
- Company Response
Thank you for taking the time to write a Homestars Review. Legacy is a beautiful community. I love your comment about how easy it was to work with Trico! We understand that when purchasing a home the customers may live in a different city. In cases like this, communication is so important whether it is through the phone, email, mail or even Skype. We will do whatever it takes to ensure you are satisfied. Thank you for recommending Trico Homes and noting we are a first class company. Comments like this make the Trico staff very happy and proud. We want to continue to provide exceptional service so if you have questions or concerns regarding your home, please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager