I refused my new home contractor's flooring offer, mainly due to the excessive pricing and related quality for that price. Consequently, finding my own "reliable" flooring company was going to be a challenge. I was living in Mississauga at that time but my new home was in St. David's Niagara on the Lake so I checked out "local" suppliers as well as several in the Mississauga area. After much confusion (and a little internal panic lol), I found myself on Dundas Street just before 427 highway looking for furniture for my new grandson's room when I noticed Ultra Carpeting and Flooring, so just for the "fun of it", I checked it out. This turned out to be the best decision I made for my new flooring. I met Noor who was extremely courteous and incredibly knowledgeable of his products offerings. I explained my dilemma and confusion and he sat me down and explained and showed me the differences in various products from laminates, hardwood and engineering hardwood. I settled for engineered and after discussing my colour scheme, we settled on an engineered hardwood and colour. However, just to be sure, that we had arrived at the right choice, his colleague visited the new home in St. David's at no charge to me to confirm that the choices made were suitable for this new home colour scheme. I ran into problems with Contractor for the staining of the stairs and long story short, Ultra - Noor solved my problem and arranged for a team of strainers to do this work on a Saturday and Sunday so that my move in schedule would remain "on time" (Amazing how you arranged this - thank you). My flooring arrived on time and was professionally installed (I have received many compliments on my floor - even from the Building Contractor). Next, I needed carpet for the stairs and runners for the hallways but no problem - they offered me several choices from high end to really good quality in various fibers and after discussion and review of my remaining budget we settled for what I consider an excellent choice which has been complimented by visitors to my new home. So - if you are in the market for new flooring or carpet, you simply can't go wrong choosing ULTRA Carpet and Flooring. You can trust that they have YOUR interests at heart and will offer a service and product selection SECOND TO NONE at a competitive price with no hidden costs. They are honest and completely reliable. Noor and staff - Thank you, I couldn't have done this without you. You are simply the BEST and most professional in your business. It has been a pleasure to write this and recommend Ultra Carpeting and Flooring - Noor and staff. If you want to ask me anything further, get my number from Noor and call me. I will be pleased to answer any further concerns you may have.
- Company Response
Thank you for your lovely note. We so appreciate you taking the time to share your experience with Ultra Carpet & Flooring. We count ourselves lucky for customers like you. We look forward to working with you again in the future!