Fertilizer & weed intervention
I hired this company for one season. At least that is what I thought. At the end, I wasn't happy with my lawn. The second season started and they showed up to continue the service. I thought they just wanted to get me back as a customer and doing a promotion. When they came the second time, I called their office and told them that i was no longer interested in their service. They said fine but now I have to pay for these last two services. I told them I didn't order or signed anything for this year. They said you did last year and that one was a contract that continues from season to season. I was shocked to hear that. No one told me about it when I signed. They hired a collection agency to get me paid. I'm preparing to sue them because they are using the collection agency to make you fear the bad credit you may get. These people are a BIG Fishing so called company. Stay away from them!!!
- Approximate cost of services:
- $250.00
- Company Response
i am sorry that you feel this way, but we sent you 4 letters and have a phone conversation from Alex letting you know that the services are going to continue and we also called the night before the applications to let you know we are coming out. We have no issue cancelling a customers account after they have ordered the service. We always confirm the service with the customer before we service the property. Please call the office and ask for Morgan he will help you out and email you the phone conversation. Again we are sorry to hear that you feel this way! 905-858-3100