We were getting greasy black particles out of our hot water faucets. The technician from Acclaimed identified the problem quickly. The gaskets in the in and out valves on our 3 year old Bradford water heater were breaking down. We've had a few water heaters in this house over the 30 years we've lived in it and never had this problem. We appreciated the quick identification and resolution of the problem by the Acclaimed technician. As far as another future water heater, I will not buy another Bradford White Standard Atmospheric 40 Gallon Hot Water Tank RG240S6N-HA.

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Company Response

Thank you for taking the time to review our workmanship, David! We really appreciate your kind words! We're sorry to hear about your disappointment in the tank itself, and we're happy to work with you in the future to find the best brand that will work for you. Have a wonderful day, David!