adriana.lizama

After a carbon monoxide scare at my mom’s townhouse where the detectors went off and fire department was called, it was deemed that the furnace was no longer to code and could not continue to operate. My brother called Knight and George came out that evening at around eight and looked at the problem and said definitely a new furnace was needed. The following Monday an employee dropped off heaters so we wouldn’t be frrezing and the water was turned on. George came back on Thursday and spent from just before noon to about ten o’clock that night installing everything. I appreciate that they put floor protectors down and they were very patient with our golden retriever who insisted on hanging out down there to supervise. The only problem was that George found that the wires for the thermostat were stapled and couldn’t be taken off which meant we were out anther almost $500 to install a wireless one. I think just because of how much things had already cost this was w hard pill to swallow but nothing could really be done and we went ahead with the work. Everything looks really good and there’s now a new more efficient furnace and water tank which is really good. The workers were friendly, George communicated well to tell us what was happening and worked hard to get it all ready.