Two guys showed up to bring a twin size bed to a second floor room. The bed had six metal drawers, a metal bottom frame that the guys did not remove! Therefore the bed was ridiculously heavy! And wider because of the frame! They did not bother to try to remove anything. They gave up on trying to fit the bed up the stair they were burned out from the heavy weight of the bed and they called it quits. Took pictures and said it was too large for the stairs. I asked them to leave the bed in the folle of the house and called a couple of handy men to help and they figured out the bed could be taken upstairs in pieces! And they took the six heavy metal drawers which made everything so much easier!! I paid for the furniture to be delivered and assembled and they guys could not even bring the bed to the bedroom because of “how heavy”
- Company Response
I am sorry to hear that you were not satisfied with you experience with us. I will look into this further and see if there is anything we are missing from a management standpoint. If you would like to discuss this further with us, you can reach us at 416-253-6767.