Avenue Moving & Storage Ltd

Moving & Storage
992 Rangeview Rd ON M8Z 4Y1
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Moving & Storage
Avenue Moving & Storage Ltd
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74%

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Reviews by rating (past 12 months)

Reviews for Avenue Moving & Storage Ltd

Average customer rating:
8.9 10 (114 reviews)

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ruchi in Toronto
ruchi in Toronto
2 reviews Toronto, ON
10/10

Smooth Flawless Move

From the day I contacted Avenue Moving their service was prompt. They reply to all my questions and were patient with me while I was figuring out my move in date. Thank you for your patience and also for promptly answering all my silly questions!!! Appreciate it. The team of two packers arrived on time and in less than 3 hours they were done packing up our 1000 sq ft condo...very courteous and extremely professional team...on the moving day a team of 4 came in...they all were extremely polite and very friendly...the team was a pleasure to work with...my younger son got really friendly with them...they came in at 8:30am and they started moving all the furniture and boxes and by 11:30am they were done loading the truck...they were super efficient and extremely cautious of everything around the condo making sure everything was protected and covered...at 2pm they moved the stuff into our new condo which is just a street away...by 4pm they had moved us in...fast, careful, and methodical...they were extremely careful with our newly installed hardwood floors and freshly painted walls and baseboards. Thank you guys for making this move so efficient and with no hiccups. Def would recommend your services to everyone. :-)

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Maria
Maria
2 reviews Toronto, ON
10/10

Delivery

On time. Call before they arrived. Fast and safe delivery of products. Thanks avenue delivery.

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Company Response

Hello Maria,
Thank you so much for the review.
Scott

kelly
kelly
4 reviews Toronto, ON
10/10

Furniture delivery

Delivery of furniture from restoration hardware store. They were excellent. Polite, professional and very careful not to damage anything.

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Company Response

Hi Kelly,
Thank you very much for the review.
Scott

Jennykaykin
Jennykaykin
1 review Toronto, ON
10/10

Return of RH baby furniture

Great job removing baby furniture out of our home. Quick and easy and efficient. Would recommend to anyone

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Company Response

Hello Jenny,
Thank you very much for the review!
Scott

fabiolacorona
fabiolacorona
1 review Hamilton, ON
2/10

Delivery Service

Two guys showed up to bring a twin size bed to a second floor room. The bed had six metal drawers, a metal bottom frame that the guys did not remove! Therefore the bed was ridiculously heavy! And wider because of the frame! They did not bother to try to remove anything. They gave up on trying to fit the bed up the stair they were burned out from the heavy weight of the bed and they called it quits. Took pictures and said it was too large for the stairs. I asked them to leave the bed in the folle of the house and called a couple of handy men to help and they figured out the bed could be taken upstairs in pieces! And they took the six heavy metal drawers which made everything so much easier!! I paid for the furniture to be delivered and assembled and they guys could not even bring the bed to the bedroom because of “how heavy”

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Company Response

Hello,
I am sorry to hear that you were not satisfied with you experience with us. I will look into this further and see if there is anything we are missing from a management standpoint. If you would like to discuss this further with us, you can reach us at 416-253-6767.
Scott

Kim.aylward
Kim.aylward
1 review Oakville, ON
10/10

Delivery of large furniture order

Avenue moving is a pleasure to deal with! They have amazing customer service right from the beginning. They were able to accommodate my delivery and hold my furniture for me until the home was ready. The delivery gentlemen were extremely friendly and professional. They were on time, set up everything and removed all garbage from the home!

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Company Response

Hello Kim,
Thank you for the great review. We appreciate the kind words.
Scott

Melissa
Melissa
1 review , ON
10/10

Delivery of a RH Glider and Ottoman

The delivery gentlemen were very polite and positive. They didn’t need prompting to take off their shoes, and ensured that they did not bump any walls/furniture to bring in our delivery. They asked if they could bring it right into the room for setup. And removed any garbage that came from wrapping the furniture. Great job. Very professional.

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Company Response

Hello Meliisa,
Thank you for the amazing review.
Scott

mary.muscoiona
mary.muscoiona
1 review Markham, ON
10/10

Big and long table

They were very carefull in bringing the table in especially when they had to make the turns

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Company Response

Hi Mary,
Thank you for the review.
Scott

Karen
Karen
2 reviews Vaughan, ON
10/10

Delivery

Avenue Moving delivered some new furniture. The two men that made the delivery were very friendly and polite. More importantly, they were respectful and careful of our home. I was very impressed.

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Company Response

Thank you for your review, we are glad our crew was able to satisfy your needs Yours truly Frances

Nat
Nat
4 reviews Burlington, ON
10/10

Delivery of dining room console

The company was very good with scheduling delivery, excellent customer service during the initial call.
On the day of the delivery the delivery men called before arriving. The heavy console was well wrapped and the guys were very careful when bringing into the house. They also put the felt pads at the bottom for me.

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Company Response

Thank you so much for the amazing review! We genuinely appreciate you taking the time to recognize the hard work we put into all the aspects of our business. I will be sure to pass on your kind words to our staff. Yours truly Frances

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Avenue Moving & Storage Ltd

Established as a family business in 1914, the Stone family have owned and operated Avenue Moving & Storage for over 30 years. We have earned our great reputation through hard work and commitment to customer satisfaction. We will provide you with a professional moving crew who are friendly, efficient and ...
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