I booked the appointment four weeks ahead and, of course, it was raining on the service day so I didn't expect the tech to come. I received a call from the tech who was in Pickering where the rain had stopped and he was on his way. When he arrived, he called me from the driveway to say it was raining but he was going to wait 20 minutes to see if would stop. As luck would have it, it did stop and Stavre performed the required service. He was very friendly and polite and showed great patience when he had to uncoil the hose, tape a leak and use his finger to create a spray because the head had been cut off. Can't say enough about his efforts. I've been using the company for about 30 years when it was Certified Heating and A/C and have never been disappointed. Stavre went above and beyond and his rating was five stars. If I could give 4-1/2 stars for the company, I would have done so.
- Approximate cost of services:
- $125.00