Bought 5 windows. The company, to date, spent 8 full days and 2 no-shows trying to get them in right. Still not done properly and it's very hard to get a call back from the company. The windows are leaking. The framing is still not installed. The windows are drafty to the point where we are getting ice on the inside of our house. The caulking was slopped on and is now coming off and there are screws through the drip canals. There was a tear in one of the screens and another was not sized right. They left a mess when they left and one of their service guys was confrontational whenever he showed up. These were just some of the problems we had, there are more.
- Approximate cost of services:
- $6,000.00
- Company Response
Dear Jeff,
We are so sorry to hear that you are having issues with the windows and the installation. Please provide us with more information so we can look into this and get this resolved as soon as possible. We strive to provide the best customer service and apologize that we have fallen short in your situation.
Thank you