Landmark Home Solutions

Windows & Doors Installation & Service
Hamilton ON L8E 2X1
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78%

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Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (417 reviews)

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Tracy
Tracy
1 review St. Catharines, ON
10/10

Window and door installation

From our quick quote to installation weeks earlier than expected, we were thrilled with the service, quality of product and installation. The company was responsive to our requests and the price was far lower by 60% than the big name competitors. We would highly recommend Landmark!

Approximate cost of services:
$20,000.00
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Company Response

This makes us so happy to hear and see! Should you ever need anything please don't hesitate to reach out. We truly appreciate your business and thank you again

Private User
Private User
Private User reviews London, ON
1/10

Poor quality after sales!!

I had salesman come in,measure the windows and told 6 weeks to install. This part of process all went well. Approx 3 yrs later, all the window cranks failed. When the salesman had come, he said how box store windows didn't have the quality of their window cranks. During the winter months,we felt drafts around our large front window, installer had used very little spray foam and the window sill got wet, and bubbled. I called for warranty on both items. After waiting a month, a service rep showed up, replaced cranks and adjusted the windows. He said the installed would have to come back to repair the sealing issue. Called the office, the person I was dealing with said, not her dept, I have to call another dept. I called, left a message on an answering machine. No response for a week, called back, same issue. I would not recommend landmark windows, poor follow-up, and at the end of day, poor installation.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for sharing with us and we're terribly sorry to hear of your experience with us. I would love to look into this matter more for you and I was hoping you could reach out to service@landmarkquality.com with your details I will look into this matter and see if we can work something out and make sure all your products are in good working order. Thank you look forward to hearing from you

Warren in Toronto
Warren in Toronto
2 reviews Baden, ON
10/10

Windows and a door

They did a great job, with immaculate installation and we got exactly what we specified.

Approximate cost of services:
$15,000.00
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Company Response

Thank you so much for sharing with us we truly appreciate your business

Caleb in Toronto
Caleb in Toronto
2 reviews Oshawa, ON
0/10

Didn't Need the business

I had connected with Landmark to get windows and a patio door replaced. We had an appointment scheduled for a salesman to come to the house to give us a quote. Due to some unforeseen circumstances I had to cancel the appointment. I had called Landmark and left a voicemail (no answer) advising that I would need to reschedule and to call me back . Thankfully I had the salesman's number and reached out to him to advise that I needed to reschedule. He was nice and wished me a great weekend. As of writing this, it has been 2 weeks since I called them about rescheduling. No one has contacted me or even attempted to contact me about getting an appointment. I am very disappointed in this and have since gone to someone else who wants the business.

Approximate cost of services:
$10.00
2 of 2 people found this review helpful.
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Company Response

Thank you for brining this to our attention. Were awfully sorry about this over sight on our part. We truly would not intentionally call and we apologize for not getting in contact. If you should change your mind and give us another try I would be happy to personally book your appointment. You can reach out to info@landmarkquality.com. Thank you again for letting us know and we apologize again for any inconvenience

Chris in Ottawa
Chris in Ottawa
0 reviews Stittsville, ON
0/10

Worst Decision

I purchased 6 windows from this company and for over 3 years now, I have dealt with issues and have had to have them fixed. Still left with serious issues, I am now fighting to have them replace the defective windows they installed that leak water into my house, freeze shut, have drafts and fog up under normal/low humidity settings (verified by a moisture meter). I hope other consumers do not make the same mistake I did; choose an honest, trustworthy company and steer clear of Landmark Home Solutions.

Approximate cost of services:
$10,000.00
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crystalgl
crystalgl
0 reviews Napanee, ON
10/10

Window and doors

I Love the product and the service was great. They were wonderful from start to end

Approximate cost of services:
$100,000.00
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Company Response

We're so grateful for customers like you and we truly appreciate the kind words. Please let us know if we can help with anything else!

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

Window

Replaced a third floor window, bay window removed with small roof and flat window installed. Very clean work. Excellent job.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much. we truly appreciate you taking the time to share your experience with us and hope we can help out again should you ever need it. Thanks again

Private User
Private User
Private User reviews Cornwall, ON
2/10

Windows and door

Dealing with the customer service has been a nightmare impossible to get a real person and when you keave a message they never call you back, the screens were also supposed to be metal which they very Clearly are not.

Approximate cost of services:
$20,000.00
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Company Response

We're very sorry to hear that you have not received the care you needed. I'd love to take care of this for you but I do need some details from you if you don't mind emailing us at service@landmarkquality.com I'll be sure to make sure someone assist you. Thank you for sharing with us.

Private User
Private User
0 reviews Foymount, ON
10/10

Window installation

The two men that came here to install the windows were very nice and explained everything so we would understand. They worked very fast and efficient. They even worked in the rain and I really liked how kind they were.

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for sharing with us! If we can help with anything else please don't hesitate to get in touch. Thank you again

Private User
Private User
Private User reviews Ottawa, ON
10/10

Window and door replacement

Landmark was the only company to reply to my request for quote. The reps came in and were pleasant and professional from the first measure to the final clean up. This was not an easy job, but it was accomplished quietly and efficiently.
The product is also energy efficient. My bedroom is cooler without using fans, and the new installaton has cut the outside sounds to my room as well.
Another very pleasant aspect of this installation is that I have not been inundated with offers of more windows than I am ready to have installed at this point.
I am very pleased with the product

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for this fantastic review! We absolutely loved working with you and are so happy we were able to help out. Please if you should need anything else just let us know. Thanks again for taking the time to share your experience with us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.