Exterior finish was good, interior finish on trim could have been better (some gaps on seams).
Thank you kindly for taking the time so share your experience with us! We want you to be 100% happy with the products and service we have to offer. If there are some issues that should be addressed on the trim id like to get our service department in contact with you to chat. Please give us a call at 1-866-355-3332 or email us at email@example.com. I have also sent this note over to your project manager. Thank you again we hope you work together again :)
Replaced 14 windows and a patio doors was added as well..great job by the installers...
But I have closure problem with patio doors. ..
Please have someone call me to fix it.
Chris thanks so much for the great review and very sorry to hear you have an issue I'll make sure to have our service department contact you ASAP! Thanks again
The contractors that installed my windows where very polite fast cleaned up and done an excellent job of installing the windows I would recommend the company and the contractors that installed my windows without any hesitation
?We truly appreciate your kind words and I will certainly pass this great news on to your install crew. If you ever need anything else please let us know :) Welcome to the Landmark Family!
Excellent installer supper great awesome machine. The rest from salesman on up very very poor.
Thank you so much for taking the time to share your experience with us. Were also very happy to hear you liked the products and your install crew. I would love to hear more about what happened with the sales process and how we can better this for next time. At Landmark we strive for the best possible experience for our customers so anything we can do to redeem ourselves wed be happy to hear. Please feel free to contact us at anytime- 1-866-355-3332 thank you.
Its very poor. I am not happy at all sorry with the job they done i have hard time to close these windows and the heat bill is even higher the quality the material of the windows i am not happy
Jose, im sorry to hear your not happy with the job. I took a look at your file and i have no record of any services or issues at time of install. We would love to help out and get this resolved right away- I have passed this along to our install booking team to reach out but you may also give us a call at our head office were here until 9 pm - 1-866-355-3332. thank you
Very professional and clean. They where very polite. Good team work. Work was finished in a very timely fashion. No delays.
Thank you so much for the feedback. We are glad to hear that the install was well done. We appreciate you taking the time to let us know as we strive to provide great service to our customers. Welcome to our Landmark family!
Products first rate. Installation, done in the dead of winter with much outside work (removing bricks, installing a new header, etc), was very professional. However, the elapses time from order to installation was way too long.
Thank you so much for taking the time to review us! We are glad to hear that the workmanship & product were top notch for you. We do however apologize for the delay with us and ill be happy to take a look at your file to gather some more insight on your order. Thanks again for the great feedback and dont hesitate to let us know if you need anything else :)
Replaced 19 windows and 2 doors in a old brick home.. installers were quick clean and courteous.left the property just as clean as when they arrived.the house looks 1000% better
Thank you so much for the great review! Glad to hear that all went well with the installation and that you are pleased with the outcome. We appreciate hearing from satisfied customers and look forward to serving you with any future needs. Thanks again!
The job was done professionally and effectively. The installers took the time to go over what was done and answer any questions.
The beginning of the process was not as positive. Knowing it was a small job I expected to be less of a priority, however it took three weeks to confirm that someone was eventually coming to install the windows and that was only after I reached out to them. Once that was resolved, the rest of the process was very good. There was some miscommunication as the sales person said the windows could be capped on the outside and the installers said they could not, but a sales person not being fully aware of one issue that was specific to our windows wasn’t something that we felt was anyone’s fault.
Overall we are happy with the job that was done.
Darren, first thank you kindly for sharing your experience with us! We sincerely apologize for any miscommunication/ delays on our part and will certainly take this feedback to our management team to look into and better ourselves as a company. again thank you so much for your business and feedback please let us know if you need anything else :)
Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!
We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.
We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,
Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.