Landmark Home Solutions

Windows & Doors Installation & Service
2511 Barton St E. Hamilton ON L8E 2X1
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82%

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Reviews for Landmark Home Solutions

Average customer rating:
8.2 10 (393 reviews)

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Private User
Private User
Private User reviews Toronto, ON
8/10

Up stairs windows changed

We were very pleased with both installation and quality of windows Very impressive delivery on time as well.

Approximate cost of services:
$4,200.00
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Private User
Private User
0 reviews Welland, ON
8/10

Window replacement

The guys that came to do our windows were very friendly and efficient. Took them 2 days to do the work, they did a great clean up when they were done. I would recommend Landmark Home Solutions.
Thanks

Approximate cost of services:
$19,000.00
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Company Response

Thanks so much for taking the time to share your experience with us. Please let us know if there is anything else we can help with! All the best

sheron in Toronto
sheron in Toronto
0 reviews Battersea, ON
2/10

living room window

It would take alot of words to say what all that happen .Window never work right from the time you put it in till the last window was put in first window counldnt open and lock then Came to fix it 3 times The last ones to come said the window was a old stile That a new one had to be put in .Ok so when they came to put a new one in they took out the old one went to put the new one in and it wasnt big enough to fit Well they should have measured the new window before they took the old one out.
I am so sick of it It is not finished yet please finish the window there is a lif time worranty on it

Approximate cost of services:
$4,500.00
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J in Arnprior
J in Arnprior
0 reviews Arnprior, ON
0/10

Windows

FEBRUARY 9 2022 UPDATE
Ever since these windows were installed in November of 2011 we have had nothing but problems. October 2021, a service tech came to our house to determine that yes indeed, cranks on all windows need to be replaced. It is now February 9, 2022. I have had to repeatedly follow up via email with their service department about WHEN service will be completed on our windows. Excuse after excuse is given as to why service is not complete this time. Finally, January 20 a tech arrives at our house to install the new cranks in my windows. Ooops! The service department at Landmark sent the wrong cranks with him. Off he goes with a promise that he would be back end of January.
To this day, cranks have not been installed and my emails go unanswered.
PLEASE consumers, DO NOT buy windows from this company. You will regret it after numerous no shows, empty promises, faulty product, shoddy installation, etc. The list goes on an on. For me 11 years now.

9 windows installed by Landmark Home Solutions in 2011. 7 windows have to be replaced because of poor installation and incorrect windows installed. Screen on a window has to be replaced because it is too small and falls out. Casing on outside of windows had to be replaced because of poor workmanship. We are still waiting for the final window and its casing and screen to be replaced. Landmark will not call you-EVER. Repeatedly, I leave messages for someone to call me with status and never get a response. Repeatedly, Landmark promises installation dates and doesn't call or show up at scheduled time. Repeatedly, I have been so disappointed with this company that I wish I had never hired them 6 years ago. If I could give them negative stars I would.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to write in to us and I'm terribly sorry for the situation that seems to be going on. I would love to further assist you in this matter however I need some more information so I can pull up the customer file and take a dive in. Please feel free to reach out to us by visiting our website and filling out the service request form or emailing us at info@landmarkquality.com thank you and I hope we can sort this out for you ASAP.

Private User
Private User
0 reviews Lucan, ON
10/10

Windows and installation

We love our new windows and the crew that came to install them were super considering the weather (cold & snowy) . They installed all four windows (one at a time to keep the house warm) in a matter of approximately 2 1/2 hrs. very professional!!

Approximate cost of services:
$0.00
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Company Response

It's so great to hear from a happy customer! Thank you for sharing your experience with us, so glad to hear there wasn't much disturbance for you. Please let us know if we can help with anything else

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent

Friendly, timely and professional. I would highly recommend Landmark. The windows are beautiful and were installed a month earlier than we expected.

Approximate cost of services:
$13,000.00
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Company Response

Thank you so much for taking the time to write in, we're so happy to hear everything went well. Please let us know if we can help with anything else.

Private User
Private User
0 reviews Bainsville, ON
10/10

Windows

Windows were installed on a cold winter's day. The men were totally wonderful and took their shoes off at the door every time they went back and forth to the van. They covered my sink and taps and put a cloth on the floor to minimize scraps getting spread around the house. They did a good job of cleaning up after with a shop vac.
They did each window one by one and were done much faster then I expected. I am very happy with my lovely new windows and, because they are triple-pane, I no longer hear the trucks on the highway, an added bonus!

Approximate cost of services:
$600,000.00
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Company Response

We're so so happy to hear this! Please let us know if we can help with anything else it's been a pleasure

Private User
Private User
0 reviews Port Colborne, ON
8/10

Front Door & 2 replacement windows

Great customer service. Amazing quality of products. You definitely get what you pay for. Very hapoy with the end result

Approximate cost of services:
$6,000.00
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Company Response

We're so happy to hear you love the product and we're pleased with the end result. Please let us know if we can help with anything else & happy new year :)

Private User
Private User
0 reviews Wasaga Beach, ON
10/10

Installing new windows

Called to make the appointment. Reminder the day of installation. Called to say they would be here in a half hour. Arrived and got to work immediately. Finished very quickly and left the area spotless. They were Covid conscious throughout.

Approximate cost of services:
$4,975.00
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Company Response

Thank you so much for taking the time to write in we love hearing from happy customers. Please let us know if we can help with anything else. Happy new year

pamstrader in ST CATHARINES
pamstrader in ST CATHARINES
2 reviews , ON
10/10

Windows

Absolutely wonderful experience from start to finish.
I would definitely recommend them and look forward to having some more windows put in.
Thank you everyone!

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for the kind review, always great to receive this kind of feedback! We look forward to helping you with your next project, please don't hesitate to let us know if we can help with anything else.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service and Gutters & Eavestroughs
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.