Landmark Home Solutions

Windows & Doors Installation & Service
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

81%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Landmark Home Solutions

Average customer rating:
8.1 10 (201 reviews)

Sort by

landatweed
landatweed
1 review Ottawa, ON
10/10

New windows

The workers were very polite, arrived when they said they would, worked very hard and cleaned up before they left. I called with a problem (which turned out not to be a problem) and they came back to show me what I was doing wrong. When I said he could have just called me his answer was they want to make sure the customer is happy and so they give good service. I was very impressed.

Was this review helpful?
Company Response

Thank you so much for your review! We are always happy to hear that everything went well and we appreciate all feedback. We will certainly advise our installers as well. Great to hear job well done and completed to your satisfaction! Welcome to our Landmark family. We look forward to serving you in the future.

S.L.
S.L.
1 review Brockville, ON
5/10

Window

Window was ordered in January but not installed until July. WAs rescheduled many times. 1/4 trim inside wasn’t painted. Left as raw wood. Outdoor caulking messy and small bits of caulk/old window were left on deck and outdoor carpet. Window had hand prints on it. I thought it would be clean. Install guys were nice but left a bit of mess. Outdoor furniture not moved back.

Was this review helpful?
Company Response

Thank you for sending a review and for sharing your feedback with us. We apologize that the installation was delayed and we appreciate you letting us know how everything went. We will use this feedback to better improve our services. We look forward to serving you in the future.
Thanks again!

terryperreault3
terryperreault3
1 review Fort Erie, ON
10/10

New windows

The installers were very curtious and friendly, they did a fantastic job in a timely manner and left the job site spotless , The windows look absolutely great and we are very happy

Was this review helpful?
Company Response

Thank you so much for letting us know everything went with your installation. It is great to hear that the process went well and that you are pleased with your windows. We look forward to taking care of any future needs. Thanks again!

Wayne
Wayne
1 review Mossley, ON
8/10

Replacement window and patio door

First patio door was not made to specifications. This one doesn't lock. Other than that all is good.

Was this review helpful?
Company Response

Hi Wayne,
Thank you very much for the feedback. We strive to provide our customers with quality products and service. I apologize that you are having issues with the patio door. Please call us so we can arrange for a service rep to get this repaired. We appreciate you making us aware of the problem and we look forward to hearing from you.

jcm
jcm
2 reviews Ajax, ON
10/10

window instillation

Worker late, needs to work on commitment and time arrival promises. Extremely polite and accommodating once in home. Worker was a perfectionist in his work and did an outstanding quality job! Would strongly recommend worker get his own vacuum and purchase drop clothes for clients homes. I had to use bed sheets to protect my new carpets.
Overall very happy with the quality finish and the windows are extremely high quality above the standard vinyl windows.
Would gladly recommend window company and sub contractor installer again.

Was this review helpful?
Company Response

Thanks for the great review and feedback! We appreciate it as a tool to better improve ourselves as a company. We are glad to hear that you are pleased with the windows and that the installer did a quality job. We will certainly review your suggestions with our team.
Thank you for sharing your experience!

kittchapman
kittchapman
1 review Peterborough, ON
10/10

Two replacement windows in my living room.

Removed old original windows and replaced with new ones. They were diligent in their work ethic and tidied up afterwards. I’m very pleased.

Was this review helpful?
Company Response

Thank you for letting us know how everything went with the installation. We are happy that you are please with the results and we appreiciate the feedback.

Teresa &.
Teresa &.
1 review Kawartha Lakes, ON
10/10

Windows (14) and doors (5) replacement for the entire house.

The team (from start to finish) provided fast and high-quality service. Excellent job, keep up the good work. Thank you.

Was this review helpful?
Company Response

Thank you so much for the great review! Great to hear that all went well with your installation and that our service lived up to your expectations. Welcome to our Landmark family! We look forward to taking care of any future needs.

Steven
Steven
1 review Lakefield, ON
10/10

New windows on complete home

Professional, Polite, extremely quick work of 12 windows and a new patio door due to the outstanding knowledge of their trade.

Was this review helpful?
Company Response

Thank you so much for the great review! Glad to hear that all went well with the installation and that you are pleased with the outcome. We appreciate hearing from satisfied customers and look forward to serving you with any future needs. Thanks again!

lichellemalskaitis
lichellemalskaitis
1 review Aylmer, ON
9/10

windows

The men were really quiet not yelling which is good. They were neat and tidy cleaning up and very nice. We had a little bubble on the one window so they are coming out to replace it. That is not the man's fault the window should of not passed through the inspection. Waiting to here when they are coming out to replace it. It only has been a week so not long yet waiting.

Was this review helpful?
Company Response

Thank you for your review! We are glad to hear that everything went well with the installation. We apologize for the issue with the one window and will make sure that this gets taken care of promptly. We appreciate you taking the time to send this review and look forward to serving you in the future. Thanks again!

lh13241
lh13241
1 review St Eugène, ON
10/10

14 windows changed

The work was very well done. The workers knew what was to be done and very attentive to my needs.
After completion, no trace of garbage, dirt, they were very thorough when done.
I would recommend them anytime.

Was this review helpful?
Company Response

Thank you so much for the great feedback. We really strive to provide the best product and service to our customers. So glad to hear that everything went well with the installation. Welcome to our Landmark family!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Landmark Home Solutions

Landmark Home Solutions have been supplying comfort and peace of mind to homeowners across Ontario since 1987. We’re proud to offer one of the most energy efficient windows available on the market today that offers homeowners a significant return on investment all while being backed with the strongest warranty in the business today!

We’re part of the Canadian Standards Association (CSA) and the Better Business Bureau, and in all the years we’ve been in business, we’ve never had an unresolved complaint. We’re members of SAWDAC (Siding and Window Dealers Association of Canada) and make sure that we meet their membership criteria, code of ethics and sign an ironclad five-year workmanship guarantee statement.

We’re also proud to say that our windows are Energy Star certified. As you probably know, the international Energy Star symbol is a simple way for consumers to identify products that are among the most energy-efficient on the market. We also offer financing through TD Canada Trust, ensuring that our customers have a trustworthy partner too.
Based in St. Catharines, Ontario,

Landmark Home Solutions is proud to represent our Canadian heritage in all that we do. Our windows are made right here, so you know you’re getting the best quality windows in the world.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Factory Direct Energy Saving Vinyl Replacement Windows, Entry doors, Patio/garden doors, Eavestroughs, Eavestrough Protection Systems, Green Energy Attic Barrier
SERVICES
Manufacture, Sales, Installation
BRANDS
CSA & Energy Star Approved Custom made Factory Direct by Landmark Home Solutions
STYLES
All makes and styles. Landmark Home Solutions can accommodate all needs and styles in any type of window required
SPECIALITIES
Landmark Home Solutions specializes in providing homeowners across Ontario with custom made, fully lifetime warranted energy efficient windows.
WEBSITE
http://www.landmarkquality.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
160
PAYMENT METHOD
Financing (including 0% interest & no payments for a year) Cash, Cheque, Visa, Master Card, AMEX
MEMBERSHIPS
BBB, Siding & Windows Dealers of Canada, Energy Star Partner, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Non-pro rated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.