Reviews

0/10

I recently took possession of an Excel home and didn’t realize I paid almost half a million for a house in order to not use the garage. Parked up to the stairs in the garage and still sticking out by a foot. The other side of the garage will be occupied with an intermediate sized car, so essentially one side of the garage is useless. Measurements on their floor plan list the garage as 21’0” x 19’6” but the inside of the garage is 19’7” x 18’10”. Apparently the listed measurements are for the outside but not sure how anyone buying a house could decide if the garage is the right fit. If I was given the correct measurements of this garage I would have never bought this house since the garage does not even accommodate my car. I understand that space is an issue with a growing population but we were also told that a standard garage is 20’x20’. Not exactly sure how a family with a van or anyone with a truck or just a long car in general can even fit. Am I suppose to just sacrifice my car to even use the garage in my own house. Extremely disappointed with Excel and the misleading information that we were given. Pretty much just paid for a house that is essentially useless.

Approximate cost of services:
$470,000.00
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Company Response

Hi Wynn, We definitely hear your concerns. We have confirmed that the garage size is correct. Unfortunately the stairs which seem to be causing the parking restriction on the one side are required for access by building code due to the grade at your property, and cannot be removed or altered. Again we apologize for any confusion. Please let me know if you have any further questions or concerns at this time. Thank you, Michelle Rogers-Customer Experience Manager