Spencer in Hamilton

I gave them a custom made grey suit with minimal dirt stains around the bottom of the legs. They returned my suit 2 completely different shades of grey. When I asked them what happened they said it must have been something I did. I had the suit for 4 years, it had been dry cleaned multiple times with no problems. First time getting it washed at Hamilton Cleaners and it was ruined. After leaving several messages with staff trying to contact the owner for 2 weeks, they proceeded to tell me that I was at fault and they would not do anything to compensate me for the suit that I can no longer wear. I have had other things done there with no problems. Be aware though, if a problem does happen, they will turn their back on the situation and wash their hands of it saying it must be something you did, not them!