On the rainy day Saturday January 11 that company was found on google as emergency electrician. When contacted at midnight the information was given there would be a charge of $300 for coming to the house. He said he would be there within an hour, he arrived within the projected time frame. The distance from the company's address to the house is 14 kilometres. The electrician was at the house from 1am to 3:15am. He performed diagnostic tests on the electrical panel, disconnected one wire on the panel, and placed tape on the outside pipe to avoid water from entering. . No other materials were used. The electrician then gave information about the work that needed to be done at another time. The diagnosis and labor cost an additional $389. The total of the two amounts plus charges and taxes came to $785. The electrician’s emergency repair solved the imminent problem. The electrician was very polite and professional. Based on the experience we had with this company we can recommend them for their emergency services
- Company Response
Thank you Miguel for your feedback, we glad to hear your emergency service was completed during a bad weather at late night. Due to a damaged electrical service conduit the rain water was going in to your main electrical panel which has created a potential fire and shock hazard. We were able to restore your power . We believe in excellent service 24/7 as we have proven to provide service during night 12am to 4 am .