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94%

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Reviews for Safe Electrical Solutions

Average customer rating:
9.6 10 (79 reviews)

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Satisfied c.
Satisfied c.
1 review Toronto, ON
10/10

Bathroom fan and outlets and switches

Mohammed did a great job in replacing a very old fan, putting in a GFI outlet and a light switch and timer for the fan as well as he had to pigtail everything because I have aluminum wiring.

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Company Response

Thank you so much Shelaga for your feedback and sharing your experience with our clients. Customer satisfaction is our first priority. We glad to hear from our an other happy client . Thanks for your trust .

Eddy in Scarborough
Eddy in Scarborough
1 review Toronto, ON
6/10

Switch Replacement

I started to replace a fan switch in my bathroom when it became clear that this project was beyond my skills. While it was a simple switch replacement I decided it was best to have a professional finish the task. I called Safe Electrical and I accepted their high flat fee to come out on an emergency basis on a Sunday afternoon. They came but while it was an easy task they said they needed to “troubleshoot” the problem and not just a simple switch replacement. After a troubleshooting which simply involved determining which wire was which and finishing the switch installation - the entire service took less than 15 minutes - I was charged an exorbitant service fee on top of the emergency flat rate. I am shocked that for such a simple task they felt comfortable charging such a high cost. I acknowledge paying a premium for emergency Sunday service but this was ridiculous. The service was prompt and professional but be aware of the cost of using their services.

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Company Response

Hi Eddy thanks for sharing your story, it is surprising to hear that even we have made it very clear to you about the Emergency service call on Sunday will be more then regular week day service call charges but you had decided to get same day Sunday afternoon service On ASAP basis . If you think it was a simple job so why couldn't you completed by your self or waited for a regular week day appointment. Quote was given to you before the service appointment so you had a choice to pay less. We glad to hear at least you have admitted about our prompt professional service.

alainsarries
alainsarries
1 review Mississauga, ON
8/10

Safety

Fixing insafe aluminium wiring with copper wire connection to sockets for the whole house. Some additional work for burnt bathroom socket replacement, connecting boxes etc ..

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Company Response

Thank you so much Mr. Sarries for your feedback. We specialize in aluminum wiring reconditioned to make houses safe. We are glad to bring your aluminum wiring up to code .

markjzwolinski
markjzwolinski
1 review Toronto, ON
10/10

Emergency service when hydro wires went doen

Twice the tree in front of my house caused power damage and ripped the wires from my house (once by a large branch and the second time after the entire tree fell!). Both times Mohammed from Safe Electrical Solutions was quick to respond, gave accurate estimates, and walked me through what needed to be fixed. Being certified meant less wait time for hydro to hook me up again, which was a bonus. Highly recommend.

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Company Response

Thank you so much Mark for your feedback and sharing your experience with our clients, we always put our clients first and respond accordingly doesn't matter weekend or after hours service to fulfill their needs. Being an Authorized contractor with ESA we could get the job done sooner then our competitors because we pre approved electrical contractor ( ACP).
Thanks again.

fodendaw
fodendaw
1 review Scarborough, ON
8/10

Outside outlets charge and beaker in the electrical panel box

Work was professionally done and outlet charge
According the city of Toronto electrical code. The electrician was friendly and understood the job.

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Company Response

Thanks Fode for calling us again for your more electrical work . We appreciate your feedback and sharing your experience with our clients. We will be there when ever you needed us again.

yasmin
yasmin
8 reviews Newmarket, ON
10/10

Replaced bath exhausts

Mohammad has an excellent work ethic, he was quick, responsive, timely and completed the work to my satisfaction. He ordered the replacement motors and completed the work the very next day. Thank you very much. Highly recommend.

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Company Response

Thank you so much Yasmin for your feedback and sharing your experience with our clients . We always try our best to fulfill our promises and try to provide best service possible. Thanks again for your kind words. We will be glad to serve you when ever you needed us again.

RenoGal in Etobicoke
RenoGal in Etobicoke
1 review Toronto, ON
10/10

Emergency Residential Repair Call

We called Muhammad from Safe Electrical Solutions to come out to our home for an emergency repair. He was polite and first showed us all of his certifications and qualifications. We needed new wiring and electrical service mast that connects from the outside to City of Toronto Hydro. Muhammad completed the required repair quickly, efficiently and then proceeded to inform Hydro so we could reconnect our electricity as soon as possible. Muhammad clearly takes pride in his work. Thank you for coming out.
M.S.

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Company Response

Thank you so much RenoGal for your feedback and sharing your experience with our clients. At safe electrical solutions we always make sure our clients must be satisfied and get excellent customer service. We are glad to see an other happy client.

RT from East York
RT from East York
5 reviews Toronto, ON
10/10

Toronto Hydro-ordered replacement of clevis bent in recent ice storm.

After receiving a few opportunistically-inflated (post-ice-storm!) quotes from some other Homestars-listed companies, I heard from Muhammad at SES who offered me a fair quote for the job. He arrived at the scheduled time the next day and completed the work efficiently and competently. He had a great interpersonal manner and took the time to patiently explain things and answer my questions. Great service. Great experience. Fair price. Will definitely call on him again for future electrical jobs. :)

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Company Response

Thank you so much Romin for your feedback and sharing your experience with our clients, we always try our best to provide best service possible .
Thanks again for your recommendation and considering us for future service.

Private User
Private User
1 review Vaughan, ON
4/10

basement burnt outlet fix

We contacted SES for one of our basement wall without having power. Mr. Mohammad came to our home next day evening as it was not an emergency. The problem was diagnosed in first 20 minutes and fixed. It was one of the outlet that was found burnt. It was replaced with a new outlet. The problem was resolved but besides call service charges of $100 we were charged another $299 + tax. So we end up paying total $457.63 for a burnt outlet replacement which I think is ridiculous price. You must get a quote before inviting them.

2 of 2 people found this review helpful.
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Company Response

Dear (unknown)customer, thanks for your feedback we are glad to hear from you that your electrical problem has been solved in timely fashion which means our experienced certified electrician has expertise to diagnosis your electrical problem and found burnt outlet which could cause a fire at your place but instead of appreciating his work you are making it as just replacement of an outlet. As you have mentioned the service was provided at your convenience after hours but we have Served you without additional after hours charge . We believe in transparency that's why we always give the quote before starting the work after the site evaluation by using our upfront pricing system ( flat rates charge no hourly rate ) . After getting approval from our clients we started work and make sure clients agreed with terms and conditions. You were fully informed about $100 service dispatch fee which didn't include any work and then $299 quote was for diagnosis and fix your electrical circuit not just an outlet replacement so don't mix up two different charges.
We would like to resolve the pricing issue so please contact us 4168582406 and provide us the invoice number. Thanks

Chao in San Francisco
Chao in San Francisco
3 reviews Toronto, ON
10/10

Part of house power off

It is very windy today and our furnace stopped running this morning. We called a furnace company first and they said no power to furnace and we need to call electrician. I did online search: google search and homestars search and found SAFE electrical and we called the company's operator and they promised an electrician will give us a call back shortly.
Muhammad called after and said he will be on site within an hour.
We were so glad that we called SAFE electrician. Muhammad is very professional and intelligent. Not only he helped fixed the problem, but also walked us step by step how he diagnosis the problem and how to fix them.
He found our house lost a hot leg (from Hydro One) which affected our furnace. He then switched a good power to furnace and had our furnace back, and called Hydro company to come to fix the other leg.
He also fixed one of our GFCI outlets - wrong-wiring (our previous electrician failed to fix this problem).
Again, we are so glad we found Muhammad and we will keep using his company for ever. Highly recommend - reliable, professional and smart!

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Company Response

Thank you so much Chao for your feedback and sharing your experience with our clients. At safe electrical solutions customer satisfaction is our first priority and we always make sure to serve our clients 24/7 when ever they need us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safe Electrical Solutions

Vision
We Started Safe Electrical Solutions is an electrical contractor service under ESA (Electrical Safety Authority) License No. 7010337. Our vision is “to make your living and work place electrically safe and reduce the potential risk to your property”. We are committed to deliver optimistic and safe electrical solutions for our every client.
5 Star Service
We specifically address residential and commercial electrical services and repairs. Because we believe “Our Clients Deserve Five Star Service”. We work hard and put every effort to deliver highest quality of electrical service to our clients. If you face any electrical problem or decided to upgrade the electrical system in home, office and kind of residential and work places, we are capable to deliver the safest and fast electrical repairs and upgrade.
Experience and Technology change
In our electrical contractor business, all of our electricians are licensed and exceptionally skilled for residential and commercial electrical services. Mainstream of our electricians carrying over 20 years of experience. We keep our electrician and technicians into continuous learning process and update their knowledge. So any technology change and electrical code change does not give us any hesitation to deliver same quality of service and provide you safe electrical solutions.
Provide and Install
We are affiliated with all major Home improvement stores from where you go to buy any electrical device or appliances. This way we know which kind of device or appliance, you want to have. We provide and install exactly the same product in a safest way and ensure your satisfaction.
Neighbourhood with fully equipped truck
Our electricians network is spread all over GTA (Greater Toronto Area) with fully equipped trucks carrying all standard material, might needed when our electrician is at your premises to work for you to fix your electrical problem. Just consider we are in your neighbourhood.
So does not matter, if you call from us Toronto downtown, east or west, Scarborough to Vaughn, York region, all of Peel Region specially Mississauga, Brampton, and relevant areas, our scheduled time window, work price and quality of work remains same.
24/7 emergency service
With a commitment to make your life and premises safe, we provide 24/7 service even during, all weekends and public holidays. Our troubleshooting specialists’ remains standby with fully equipped trucks to provide service and keep you even more satisfied. If you face any electrical trouble in the night, day, weekend or holiday, feel free to call us.

CATEGORIES
Electricians
WEBSITE
http://www.safeelectricalsolutions.ca/
YEAR ESTABLISHED
5
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Debt, Credit Card, Cash
MEMBERSHIPS
Better Business ureau, Eaton Certified Electrical contractor
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.