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Safe Electrical Solutions
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94%

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Reviews for Safe Electrical Solutions

Average customer rating:
9.6 10 (97 reviews)

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Ruta from Mississauga
Ruta from Mississauga
8 reviews Mississauga, ON
1/10

Overcharged for service rendered

My master bedroom fuse blew because of an incorrectly installed ceiling light. I let Ismail knew when I called and asked him the estimated cost. He told me $189. When he arrived he counted every outlet that was connected to that breaker as separate devices and said I had 6 or more devices so the charge would be $249 plus $100 just for answering the call. It turned out that the ceiling light was indeed the source and once corrected the circuit was restored. He did not have to check ANYTHING ELSE! I am amazed at how much he charged but at that point I had no option. I will never seek his services again-simple dishonesty.

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Company Response

We had a worst experience to deal with this person we always try our best to avoid these kind of situations , we must say to other contractors think twice before serving this person.
It is really surprising how people can twist the story for few dollars to make others look bad , she was fully aware about the service dispatch fee $100 to show up to your door not for just answer your phone , no body is that generous to pay $100 for just answering the phone call . $189 was also quoted over the phone to troubleshoot and fix your electrical problem based on your information provided . After arriving at your house our Licensed electrician founded many things were not working which you didn't mention during your phone conversation. He didn't charge you $249 but just added $11 dollars to original quote from $189 and charged you $200 diagnosis and repair charges. Just $11 dollars is that your big concern even though you had signed and agreed upfront before work started. As soon as the power got restored you have turned around and started given hard time to our electrician who was working after hours late evening at your house .

We appreciate our thousands of happy clients who loves our service but once in blue moon we come across this kind of situation when we couldn't do much to make them happy special when someone don't even willing to cooperate.

D & N in Danforth
D & N in Danforth
6 reviews Toronto, ON
10/10

Fast, friendly, and professional holiday service

We called Safe Electrical Solutions at 7 AM on New Year's Day. By noon that day, an electrician had already arrived at our house.

Our initial problem was a smoke alarm that chirped at 5:00 in the morning several days in a row, even after we had replaced the battery and then the unit itself. The electrician tested all three smoke alarms in the house, as well as the electrical board in the basement. He recommended replacing all of the smoke alarms with newer, smarter units. These units combine smoke detectors with carbon-monoxide detectors. In addition, he recommended replacing two problem circuit breakers. Finally, he recommended installing a power-surge protector, which will be of great utility in our neighborhood, which is prone to power fluctuations and outages.

We approved all of these recommendations, since the electrician was already on site and the problems seemed clear once pointed out. The electrician then worked hard and completed the work within 90 minutes. Helpfully, he explained the rationale and method for his work, so that we could be more educated consumers and homeowners. The conversation was amiable and professional. We appreciated this combo, especially on a holiday.

Helpfully, the electrician called the next day to follow up on the work. We appreciated his call, and we reported that everything was in order. We had gotten our first good night's sleep for several days, as a result of the replaced (and correctly installed) smoke alarms.

For future work, we won't hesitate to call Safe Electrical Solutions. Highly recommended.

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Company Response

Thank you so much David for taking time to share your experience with our clients we appreciate your feedback. We try our best to serve our clients when ever they needed our service 24/7 . Client satisfaction is our first priority.

Liamsam21
Liamsam21
1 review Toronto, ON
10/10

Fuse

The electrician came to my house around 1am and fixed a fuse issue that knocked out that heat. The electrician was very clean and professional. Thankyou S.E.S team.

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Company Response

Thanks Liam for your feedback we appreciate your your kind words. We are available 24/7 for emergency service when ever you needed us again.

Donna in Brampton
Donna in Brampton
2 reviews Brampton, ON
10/10

Electrical work

I have relied on Safe Electrical Solutions three times to help with electrical work. Each time Muhammad explained the cost of the work to be done before starting. So far, Muhammad has installed three light fixtures, a bathroom fan and a proper laundry dryer vent. I say, so far, because I will not hesitate to call him again whenever I need a professional, courteous master electrician.

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Company Response

Thank you so much Donna for your feedback and sharing your experience with our clients. We would love to serve you because you are among our great clients. As we have served you three times in past years that shows your trust in our service. we really appreciate your kind words. Thanks

to_m_not
to_m_not
1 review Whitby, ON
10/10

Basement renovation

The company did an amazing job, was very professional. They explained everything, before starting. I will defenatly reccomend “Safe Electrical solution ” to my friends.

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Company Response

Thank you so much Yaqoob for your feedback and sharing your experience with our clients. At safe electrical solutions we always try our best to provide exceptional service to our clients. Customer satisfaction is our first priority.

Darcy
Darcy
1 review Toronto, ON
10/10

Diagnosing a faulty circuit, replacing a light switch and hanging a ceiling light fixture.

This is the second time I have called on Mohammad to assist with an electrical issue. The first was when my neighbours tree fell across our power line and damaged the connection to the house. I called Toronto Hydro and while we were out they disconnected our power and left a note explaining that they are only responsible for the line running to your house and everything attached to the house is the homeowner's responsibility. They would only reconnect the power, once the damaged connection was repaired and inspected.

I called Mohammad at Safe Electrical Solutions. He was very prompt and he explained in advance all the work that was required and the associated costs. I was pleased with his service so when another electrical issue arose with our dining room light, I did not hesitate to call him. My second experience was also very positive and I would not hesitate to recommend him.

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Company Response

Thank you so much Darcy for your trust in our service again and sharing your experience with our clients. We really appreciate your feedback and kind words.
We would love to serve you when ever you needed us again. We believe in long term good relationship with our clients. Thanks

Hema
Hema
2 reviews Toronto, ON
10/10

Installing outdoor outlet, dishwasher -setting up electrical current, Ring Doorbell installation, Ring Flood Light, Replace damaged breakers

Friendly, professional, same day service. Took the time to explain options for how wires could be run and possible wiring risks and how to correct them for increased safety.
Up front pricing, no hidden fees so I knew exactly what to expect.
Highly recommended

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Company Response

Thank you so much Hema for your feedback and sharing your experience with our clients. We appreciate your kind words. We will be there when ever you needed us again.

Sylvia  in Toronto
Sylvia in Toronto
4 reviews Toronto, ON
10/10

Restaurant Rewiring for additional outlets

Muhammad as always is very professional and has excellent communication skills. He took his time to explain the reasoning behind the power outages we were experiencing and his most cost effective solution for resolving these issues permanently. We would highly recommend his services!

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Company Response

Thank you Sylvia, it was pleasure serving you. Our motto is too do the best and provide the best. We would be glad to do any work for you in the future.

tfriedrich in Bethlehem
tfriedrich in Bethlehem
1 review Toronto, ON
10/10

Works hard for the customer

I had badly flickering lights in the whole house with wild dips in voltage. The city had come to check their lines, but claimed all was good on their end. Two weeks later it had gotten much worse to the point where it damaged my furnace. I called for the city to come again, late at night when the problem was usually at it's worst, but I knew I had to have an electrician in to check things out on my end or they would likely claim it was my problem again. I called dozens of so-called 24 hr emergency electricians and nobody would come day-of. Except Muhammed. He drove an hour and a half in rush hour traffic. At the house he determined the problem was the cities power supply, NOT the house, as I had suspected. To my surprise he then called the city himself and reported his diagnosis which got logged in for their visit later on. When the city came later, they still said the problem wasn't on their end, but because Muhammed had called in, they changed some connectors in the line to the house. That fixed the problem finally!!!

Muhammed is an excellent electrician - responsible, responsive, and an advocate for you as a customer. I don't believe I'd have had this problem fixed without his forceful call to the city on my behalf. This man is a total professional.

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Company Response

Thank you so much Tom for taking time your to share your experience with our clients, we always make sure to be ready 24/7 when our clients need us. Our team of certified electrical professional are fully capable to diagnose any problem with full confidence because of having years of experience in electrical trade. We are glad to see an other happy client.

Chris Brown from Vaughan
Chris Brown from Vaughan
2 reviews Toronto, ON
10/10

EXCELLENT home electrical repair work

Last week , I found this company on Homestars , the owner called within an hour of my request and we arranged a convenient time . On schedule , he arrived and we confirmed the scope of work and exact detailed pricing before the work started , and it was well explained and very fair , He was very professional and creative in the 2 tasks he performed and I highly recommend this firm . A wonderful experience .

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Company Response

Thank you so much Chris for your feedback and sharing your experience with our clients, we really appreciate your kind words. We are committed to provide excellent service to our clients 24/7 . We are glad to hear from you and looking forward to serve you when ever you needed us again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safe Electrical Solutions

Vision
We Started Safe Electrical Solutions is an electrical contractor service under ESA (Electrical Safety Authority) License No. 7010337. Our vision is “to make your living and work place electrically safe and reduce the potential risk to your property”. We are committed to deliver optimistic and safe electrical solutions for our every client.
5 Star Service
We specifically address residential and commercial electrical services and repairs. Because we believe “Our Clients Deserve Five Star Service”. We work hard and put every effort to deliver highest quality of electrical service to our clients. If you face any electrical problem or decided to upgrade the electrical system in home, office and kind of residential and work places, we are capable to deliver the safest and fast electrical repairs and upgrade.
Experience and Technology change
In our electrical contractor business, all of our electricians are licensed and exceptionally skilled for residential and commercial electrical services. Mainstream of our electricians carrying over 20 years of experience. We keep our electrician and technicians into continuous learning process and update their knowledge. So any technology change and electrical code change does not give us any hesitation to deliver same quality of service and provide you safe electrical solutions.
Provide and Install
We are affiliated with all major Home improvement stores from where you go to buy any electrical device or appliances. This way we know which kind of device or appliance, you want to have. We provide and install exactly the same product in a safest way and ensure your satisfaction.
Neighbourhood with fully equipped truck
Our electricians network is spread all over GTA (Greater Toronto Area) with fully equipped trucks carrying all standard material, might needed when our electrician is at your premises to work for you to fix your electrical problem. Just consider we are in your neighbourhood.
So does not matter, if you call from us Toronto downtown, east or west, Scarborough to Vaughn, York region, all of Peel Region specially Mississauga, Brampton, and relevant areas, our scheduled time window, work price and quality of work remains same.
24/7 emergency service
With a commitment to make your life and premises safe, we provide 24/7 service even during, all weekends and public holidays. Our troubleshooting specialists’ remains standby with fully equipped trucks to provide service and keep you even more satisfied. If you face any electrical trouble in the night, day, weekend or holiday, feel free to call us.

CATEGORIES
Electricians
WEBSITE
http://www.safeelectricalsolutions.ca/
YEAR ESTABLISHED
5
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Debt, Credit Card, Cash
MEMBERSHIPS
Better Business ureau, Eaton Certified Electrical contractor
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.