Customer service is extremely poor. Had to sent photos of completely colour changed windows, in entire house. Advertise great colour product. Completely untrue. Do not stand behind their inferior product. I chose one colour and now the windows all have turned to a completely different colour on the exterior. This has occurred in a period of 3 years after installation. They do not respond to any communication.
- Approximate cost of services:
- $20,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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- Company Response
I apologize for the issues you are having with your Vinylbilt windows, and thank you for bringing this to our attention. Please contact us at marketing@vinylbilt.com to provide us with more information as well as your contact info so that we can look further into this. Thank you!