William in Toronto

My 18 year-old furnace was on its last legs and needed to be replaced. I spent a few weeks meeting with a number of suppliers and getting quotes. I made the decision to go with Convertible Heating and Air Conditioning. There were a few factors involved with this decision. I felt that the salesman, Michael Edwards, was very knowledgeable and honest. He pointed out some things that none of the other salespeople addressed. For example, he said that the new exhaust pipe needed to be insulated because it ran under the deck. None of the other representatives mentioned this. Also, he did not try to over-sell. His company has choices in their offerings. He proposed the furnace he felt was the right one - not the most expensive one. As such, the price was quite attractive. I know that no matter which furnace is installed, problems will occur if it is not installed correctly. Michael said his company has very experienced installers, and he wasn't kidding. I was most impressed with the pride and workmanship that was exhibited by the installers Dave and Craig. They certainly have the experience and a good work ethic.. They arrived on time (actually 15 minutes early) and completed the job quickly and very professionally. In summary, I have no problem recommending Convertible Heating and Air Conditioning.