3yr old window and screen warped
after 3 wks waiting for service writing a review worked Vp called and said no charge for service and screen that was warped was replaced within 4 days. Window looked warped but it was an ill fitted screen that needed fixing .I was asked to change my review which I did but the low rating was b/c I was asked to change it Had I received service without writing A bad review the rating would have been higher
- Approximate cost of services:
- $2,000.00
- Company Response
Dear Samantha Geen, We really appreciate your feedback and we will train our local branches to look after their customer's requirement on a priority basis. In the meantime, if you have any issues, please feel free to call our head office as we resolved your screen issue in 4 days after your complaint to head office. Thanks - Clera Admin