They got the job done. Did not show us the before and after pictures of the main ducts as promised. Did not vacuum the dirt around the floor registers after cleaning the duct. Not sure if they provided free odorless disinfectant as stated in their quote but I'll give them the benefit of doubt. Average service to put in one word.

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Company Response

Hi Haicheng,

We are very sorry to hear you did not think that you received the superior quality and customer service that we strive for.

The technician usually lets customers know when he sprays the disinfectant.

With regards to the pictures he did take them and we can email them to you.

We guarantee our work 100%. Roger, the owner, is willing to come by to discuss your concerns and have a look at the job.

Thank you.

Caroline Tseng for Roger Asselin
(613) 836-7705