Greg in Mclennan

We purchased a kitchen set at The Brick in Edmonton, a buffet/counter table and some corresponding coffee tables we thought looked nice and appeared to be of good quality. We also were strongly encouraged to purchase the "5 Year Blanket Coverage" warranty and the "Master Surface Coverage" plan. Within the warranty period, all the "leather" (fake leather) came apart, split and cracked. The table showed a LOT of wear and tear, and had places with the "solid wood table" we bought, had laminate that was peeling away from sides and chipping off the corners. We were literally told that "we could always sand and re-stain the table" if wear and tear became an issue for appearance but if we were otherwise still happy with the furniture. Impossible to do that with laminated furniture. BRUTAL. The entire set has been disappointing and now The Brick is failing to honour the warranty, saying that this deterioration is "normal wear and tear" -if The Brick in Edmonton considers this "normal wear and tear" to dishonour the warranty, then either The Brick in Edmonton sells garbage furniture, or The Brick in Edmonton sells warranty that is not worth the paper it is written on. Warranty purchased: "Master Surface Coverage" and "5YR Blanket Coverage"