I took ADT system for my house from a dealer (Rising Star Marketing). The service didn't function for initial 8 days and sent him a notice to cancel my contract on 9th day. He took 100$ in cash (to avoid HST) from me to put up some fancy touch screen system . Now he is harassing me by saying that he will spoil my credit if I don't go with contract and says he will charge 199$ fee for removal of the equipment. His system was not fully functional from day 1 itself.
Dear Nikhil, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to firstname.lastname@example.org subject HOMESTARS and we will contact you. Thank you