I can't begin to tell you how much I love this store. The staff are great and the products always seem to be of decent quality at a reasonable price. If you are looking for that "one of a kind" piece for the garden or some basic everyday "stuff". This is the place to go for sure!
I often buy my fish at Ruffins and have always been impressed with both the health of the fish, as well as their well informed staff. They really know what they are talking about, and yet know how to share their expertise in a way that doesn't make you feel stupid. I go there for all my aquarium supplies and have not been disappointed yet.
I can't say enough how happy I was with Jay's Garden Gazebos. The quality of the work was amazing, their staff was extremely helpful during the design process and I would definitely recommend them to anyone interested in a Gazebo or backyard fixture. Also... they have some great picnic tables as well that we picked up several years ago.. and they still look like new. Great business to work with!
We were billed last year several times for services we did not want and had said "no" to. This year we informed the company that we did NOT want their services. They sent a guy anyway... we informed him we did not want his services... they sent another guy the next day... we have phoned, we have told them in person when they arrive... and yet they still come. We will NOT be paying for any more services from them this year - no matter how many times they come.
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.
