Reviews

10/10

Julian and his crew were amazing. I hired Julian on short notice to repair and cap a chimney at my father's house. He did an amazing job and was very honest. He does great work and i would recommend him to anyone asking for a referral. Thanks Julian

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Company Response

Thank you sir for giving us a chance. keep us in mind when you guys move in to your new place.

0/10

I replaced my whole home with windows and patio doors I had an issue approx 2 years ago with 1 window The seal was gone I had to fight tooth and nail to get it replaced The issue was they wanted there service charge payment before any work was completed I never pay before work is complete, the most standard rule when dealing with contractors This went on for 3 months I had to take them to the better business bureau Got it done and I paid the service charge Now I have an issue with my patio door the screen fell out I was able to get 3 of the 4 wheels back on its track I call CONSUMERS CHOUCE and they are telling me they are charging 150 dollars to fix it. A 3 minute job and that was the gentleman's own words over the phone that said it would only take 3 minutes to fix. I guess they dont like to service their work I will NEVER use this company again and I will post this on every website that people are looking for reputable contractors and they will have to learn the hard way I am truly disappointed that customer satisfaction is not on their list

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Company Response

Hello Homestars in Toronto. Our records indicate that your patio door was installed over ten years ago. Service requests fall under the Manufacturer warranty. Parts are free for life with a flat rate service charge of $ 146.90 Your satisfaction means a lot to us. Please feel free to contact me directly, Paul V 416-335-8353