Reviews

10/10

I couldn’t be more pleased with the service and results of my eavestroughs. I have had a constant leak in our basement for about 12 years. Literally called every service that we could think of to fix this problem from chimney to foundation. All claiming they found the problem and could fix it. But still the leak and a bad flood remained. I then decided to call twinpeaks to replace my roof and I mentioned the leak which I had just figured I was going to live with since another roofing company said it wasn’t my roof. Max instantly knew it was the eavestroughs which I tried to dispute since I had already add that looked at. I decided he was the expert and replace them to my shock and amazement it’s completely fixed. We've had several huge storms and not a drop of rain in the basement. I’m seriously over the moon happy and wish I just called twin peaks first. Would have saved me a lot of time, money, headache and cost of replace floor in basement. Thankyou To Max and his team!

Approximate cost of services:
$3,000.00
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Company Response

Hi Kathleen,

I'm sorry you had to go through this, this is where a good general contractor would be beneficial to you. Specific tradespeople have "Tunnel" vision if you will, and can only offer their particular service. In this case by fixing the foundation, it was a brandade rather than getting to the actual primary cause of the issue. Since this house was built, there was a problem slowly brewing, but it took 15-20 years or so for it to manifest. All of the water that was landing on your roof was being directed to 1 spot by the way of 2 down pipes, right at the base of your chimney. No amount of foundation water proofing can handle that much water, the whole point of eavestrough and down pipes is to distribute water evenly and equally away from the foundation of your home! In this case it was quite the opposite. I knew right away, this was definitely the issue, what we did was re slope the water to the front of your home and distribute the water out of 3 downpipes to non used/non problem areas. Also we installed the Alu-rex/ T- Rex leaf/ ice guards, therefore debris and ice build up will be at a minimum going forward leaving the eavestroughs almost maintenance free over the next decade of so.

Thanks again for your business

Max

10/10

Twin peaks were great from beginning to end. Great customer service, communication, knowledgeable and professional. If you need a new roof I would highly recommend Twin Peaks. My roof looks beautiful. Thanks guys!

Approximate cost of services:
$5,329.00
1 of 1 people found this review helpful.
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Company Response

Thanks Kathleen. We did a complete overhaul of you roof exterior. It was very important that we replaced your skylite as the wood as we discovered rotten plywood in the surrounding roof deck, it's the only way for us to warrant it against leaks etc. You recived a premium product in a certainties shingles, and we fully gutted all the flashing, chimney flashing etc. and wrapped the walls with ice and water shield to protect your home long term from ice build up/ freezing/ thawing cycles that have become more common in recent years. Your home is completely water tight from the exterior. One thing you do need is new eavestroughs, as you have 40 year old 4" troughs with small as down pipes. Upgrading to the 5 " troughs with alu-rex gutted guards along with the large 3x3 " down pipes water will travel more efficiently and keep it free of debris. We would also need to re arrange your downpipes as they are currently distributing all the water from the main house to one location in your back yard - this is the probable cause of your foundation issues !

hope to talk soon as I believe this in an imperative job that you need complete going forward.

thanks again for the business
Max