I have been a customer with Home Turf for a few years now. The first couple of years were great. They would come to re-spray with no issue, and helped control Creeping Charlie with huge success. However, things really changed this year. There is no advance notice of when a service will be performed, despite of my repeated requests. I had asked for aeration and overseeding to be performed in the fall. This morning, a technician came to do aeration and overseeding, again without advance notice. When I called the office, the office told me that there was a system glitch. The customer service rep. offered overseeding in the fall again, but not aeration, because aeration could only be done once a year. Reading other recent reviews, I noticed a pattern of performing service without advance notification, and declining service quality. I am really disappointed with Home Turf this year, and would not recommend their lawn care services.
- Approximate cost of services:
- $400.00
- Company Response
We’re very sorry that your experience did not match your expectations,YHC. Please help us to improve our services by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss the situation further and find a resolution to your problem.