DB in Mississauga

Locking my door on my way out to work this morning, my house key snapped off inside the lock. Sadly this occurred AFTER the door had been locked, so I was locked out of my house with no spare key and no way to get the key fragment out of the lock. My first instinct was to kick the door in...but I am glad I looked here first and called Locksmith Care instead! They answered the phone promptly and told me up front that it would take them until 1 pm to arrive at my house. Since it was not an emergency, this was fine with me and I went off to work. The company called me back about 2 hours later and revised the ETA to noon. I arrived home at 11:55 fully expecting, based on prior experiences with installers, contractors and service technicians, that the stated ETA would be more "estimate" than exact. I fully expected to be waiting an hour or more, and had made arrangements to be away from work for the better part of the afternoon just in case. But no - the technician arrived almost exactly at noon, as promised. The job was no trouble for him and he had pulled the key fragment out of the lock, and had me inside my house with 2 new keys cut within about 10 minutes. And I was back at work after only an hour of absence. This was well beyond my expectations. The tech even gave me a discount because the job was easier than he anticipated! I will definitely use Locksmith Care for any lock smithing needs I have in the future. Really excellent service.