HomeStars in Scarborough

Excellent job by Sebastian and his crew. We had several rooms to refinish, including two that had been covered by wall to wall carpet for a long time, which needed to be removed first. Sebastian and his team did an impressive job with our hardwood floors and they did it faster than anticipated. They were very careful to seal off working areas so as to spread as little dust as possible. He also suggested laminated flooring to cover the tiles in the entrance area. We mistakenly picked vinyl, but he installed it anyway, and it looks very good. Sebastian did more than expected: when the job was done he bought and brought in an extra transition piece that would suit us better than the originally purchased. He also sanded three steps that connect the kitchen to the family room floors that were not part of the original quote. He knows flooring inside out; he has a great friendly personality and fantastic customer service. We are very pleased with the job and would hire him and his crew again in the future.

August 2018. This was the first time I had our wool rug professionally cleaned, and I’m happy I found Reliable: excellent customer service from the first phone call to inquire and get a quote. They were prompt to schedule pick up and delivery times, and they followed up as agreed. They did a great job: The rug looks great, with vibrant colours and soft as new. Tsultrim, who came to pick up and deliver the rug, called ahead of time to indicate approximate time of arrival; he explained the cleaning process for our particular rug, and impressed me as very approachable and knowledgeable about carpet and rug cleaning. I’m quite happy with the results and the customer service. I found the price is reasonable too.