Elite won't admit when they made a mistake
Elite diagnosed a tilting upper rack on an LG dishwasher as being caused by faulty rails. Quoted over $350 to replace rails. I later determined issue of tilting upper rack was actually caused by incorrect re-installation of levers supporting the rack (levers reversed). Once levers correctly installed issue was resolved. Elite won't refund the fee for the incorrect diagnosis. Won't admit they made a mistake on an incorrect diagnosis.
- Approximate cost of services:
- $55.91
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