Reviews

1/10

Terrible customer service - I think they have 1 person on call at any time - I spent over 3 hours on hold 3 times to cancel my service. God forbid you actually need them for an emergency! And they increase rates randomly - well, I guess they send some letters but no reason, rates just keep going up There are many good Canadian cos, stay away from this lot.

Approximate cost of services:
$35.00
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Company Response

Hi Chakra, we are sorry to read about the experience you've had with our company. We would like to assist you with your inquiries. Can you please forward us the phone number associated with the security system and the best number to reach you to executive.escalations@adt.ca - subject HOMESTARS and we will contact you. Thank you!