Vito in Ottawa

Ordered replacement windows for my home. The ordering process went perfect and they were very helpful and professional. When the order arrived however, I picked them up and began installation. Then we realized that the jams were not attached and they were not the correct ones. The mix up was resolved and the correct jams were located. Other than the mix up, I was happy with the windows.

Needed to repair leaky drainpipe that suddenly occured. Last minute problem on a Friday night caused some stress, but salesperson was helpful and we found the correct parts to fix the problem.