backed up plumbing-plumb, drain protection plan
monday, may 22, long weekend holiday, toilets backing up and showers. Guy came out snaked two toilets, said he couldn't do it and wasn't sure why they sent him, booked contractor for next day 2-6. phoned 4 different times making sure they were coming. Was told at 8:45 contractor would be out in 30-45 mins. If not, I could call again. at 9:30 called again to be told they had been closed since 8 and no one would be coming. New appt. for next day 6-10. Another night of peeing outside. Had to call a neighbour at 10:15 when I finally got off the phone to ask if I could come down to have a shower! Horrible service! Absolutely unacceptable. Can't wait for tomorrow!
- Approximate cost of services:
- $0.00
- Company Response
This is very disappointing to hear. Can you please email me at support@enercare.ca with your account details so that I can assist? Thank you!