I have used Vianna Roofing for three of my rented houses. When I call them I speak to a man called Manuel B. This man speaks to me (even after giving him tons of business) like he is doing me a favor just by speaking to me. His tone is very aggressive. He comes off as very rude. He will not return calls no matter how urgent the call is. He makes false promises. When the job he did requires warranty work it's like getting a tooth pulled out. He will argue till evening only to insult you and make you pay for the warranty job. May be it is just me. May be I rub him the wrong way. But I have had enough of shoddy, rude, low quality service from this company. I cannot recommend them to anyone.
- Approximate cost of services:
- $1,500.00
- What could this company do to improve their services?
- Learn to speak in a polite tone. Start with the assumption that the customer is at least correct.
- Any advice to offer fellow homeowners facing a similar project?
- Avoid this company. It is headache after headache.
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