In early August of 2016, myself and my fiance were in the market for a new home. We wanted to move from Calgary NW to Cochrane so naturally we headed into Cochrane and walked through numerous home by a variety of builders. Not being from the area we didn't know which builders were best or worst. The last builder we saw that day was Trico and it was easily the best experience we had of the bunch. The sales manager we spoke with that day Kelsey was incredible. We aren't doctors or lawyers so affordability was at the top of our wishlist. She got straight to the point and showed us a home they had on special which was right in our price point and had the square footage we needed. Even though the home wasn't available for viewing in the Cochrane area she set us up with the show home version of our home immediately. The house was perfect and the service was impeccable. This type of service continued from the first interaction to the moment we received our keys. Site supervisor Ryan was professional and he had a great eye for detail. He made every correction we needed or asked for. The house was perfect the day we took possession. All the personnel working for Trico on our home were great at what they did, they all pitched in to make the process a stress free one. During the entire build I received constant updates and pictures confirming the progress. I have already recommended Trico to every friend who is in the market and I will continue to do so for the rest of the time I live in the Cochrane/Calgary area. From top to bottom Trico made our house look amazing and we felt like family the whole time.
- Approximate cost of services:
- $379,000.00
- Company Response
Thank you Lauren for taking the time to write this amazing review! Wow! It was a pleasure to read and the Heritage Hills team will be thrilled to hear your feedback. Kelsey, Ryan, Walter and all the team are very focused on customer service and delivering an exceptional experience and home to you and your family! The pictures and updates are an important part of the process so I am happy to hear these updates kept you informed. Thank you for recommending Trico Homes to your friends. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager.