Reviews

10/10

Second time we used this excellent firm. First time was a rug to be cleaned and sanitized following a dog accident. This time, we had a water leak in our basement and two rugs were soaked. I called Reliable - easy to find, they put a label with their name and phone number on the back of the rug after they clean it - and arranged for pick-up. The agent quoted a cost over the phone and a pick up time. The rugs were picked up as promised. Within a week I was called to arrange delivery. The rugs came back as scheduled, looking like new, smelling like new, the cost was exactly as quoted, and the driver (Steve) was friendly, asking where the rugs were to be placed and checking to see if I needed help to put them back in place. I like this company! Quick, professional, reasonable prices and friendly service. Thank you.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Stuart. Always a pleasure.

10/10

We wanted to have our old oak floor re-finished but were not sure that it could be done, after being under broadloom for most of those 50 years. There were stains all over and signs of at least one flood near the bathroom door. But against all odds, Frontier Flooring repaired and refinished the floor like magic! These guys promise satisfaction and they deliver.

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