Tracy in Ottawa

After wesks of having it installed it still has an awful urine like smell. After the first few days i called them to come back out and check out this smell they said they would check with supplier. Supplier said it was fine. My dog and i have both been sick off and on. The debris left on the carpet by end of the roll installed was so much broke my vacuum. Everyone who has been here has noticed and my house never had that smell. Im a clean freak for one and have had others living in this house until i started renovating to prepare to sell hence new carpet. Cant sell house for what it's due to odor and have been told by competent professionals to seek legal advice. Home depot installed a new carpet 5 yrs early no smell at all. I had never heard of the term new carpet smell until this experience as i ve lived and fixed up many places in my life and never smelled this offensive what end of the roll calls new carpet smell. They did not offer to help in any way and i just might have to spend another $3000 to get new carpet that does not smell like urine to fix this problem. The worse sales experience i have ever had.