Our 10 year old air conditioning unit found to be not working. Decided to try Climax Air for repair options. No regrets. Sam returned my call within an hour on a Saturday of a hot long weekend. We met the next day and he explained our options. We decided on a new unit. By Thursday we had the new unit installed. The installer Ben and his helper were very competent, knowledgeable, professional and friendly. He was able to increase our airflow by correcting a problem from the original installation. We were very satisfied with the cost and the overall process and the end result. The small delays that occurred were met with sincere apologies and explanations from Sam. We were impressed that he was always available and returned calls promptly.