At time of opening my file and charging my credit card they said the service is for the season and there was no mention of any condition in their service like the amount of snowball fall. At the end of Feb they sent me a letter saying we had too much snow this year and this amount was not covered in the service, so if you want our service till the end of winter you have to sign this paper consenting us to charge you extra. This made me not trusting this company anymore and not recommending to anybody.
- Approximate cost of services:
- $300.00
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- Company Response
I don't understand where the confusion is here. The surcharge is spelled out clearly and in bold letters on the contract you signed.
Ken